Service Representative - Eyewash​/WaterBreak

Service Representative – Eyewash/Water Break

Requisition Number: 217967

Job Description: Cintas is hiring for a Service Representative in Training/Bench for our Eyewash/Water Break line of products. This role will provide customers with a service that thoroughly cleans and sanitizes their eyewash stations and Water Break water and ice units using the tools provided in our comprehensive training programs. You’ll be operating all equipment and performing work in a safe manner in accordance with all safety policies, procedures, and safe work practices.

In addition to servicing these products, you will also sell the complete Eyewash and Water Break line of products to Cintas First Aid and Safety (FAS) customers.

• Training:
  Actively participate in on-the-job training which will culminate with a comprehensive hands‑on certification.
• Timely Service:
  Service customers according to a well‑planned calendar, ensuring customers are not serviced outside their scheduled service frequency.
• Customer Service:
  Establish & maintain a rapport with each customer contact to prevent lost business. Resolve customer concerns by developing a problem resolution plan and communicating issues to the customer. Strive to Generally improve the product, systems or services provided tobags to customer.
• Safety and Sanitation:
  Perform a function check as well as clean and sanitize the outside of the Water Break water and ice units. Thoroughly clean and sanitize customer eyewash stations with cleaning equipment; change out eyewash station water, clean the inside of the station, replace with clean water, and add antimicrobial additive. Properly clean and maintain the inside of van and service equipment daily.
• Customer Retention & Growth:
  Increase route volume by selling & meeting sales goals through the following efforts:
  • Price Increases –sell customers on price increases as established by the Service Manager.
  • Selling New – sell new stations, units, and target products.
• Invoicing:
  Provide accurate invoicing and accounting of services rendered to customers and obtain a signature on the invoice. Complete all paperwork and reports as required. Maintain 30/60/90+ past‑due percentages according to goals set by management and assist in the collection of past‑due amounts.

• High School Diploma or GED equivalent required.
• Experienced practitioner able to work unsupervised.
• Previous sales and/or customer service experience.

• Bachelor’s degree preferred, but not required.

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development,್ಧт n and Career Advancement Opportunities

A reasonable estimate of total compensation for this role ranges between $45,000 - $75,000/Year and is a combination of base salary plus earned commissions. The range takes into account factors that are considered in making compensation decisions including, but not esthétique, skill sets, experience and training, performance, and other business and organization needs.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.