Retail Store Closing Lead - Part-Time
Listed on 2026-01-07
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Retail
Customer Service Rep, Retail Associate/ Customer Service, Retail & Store Manager
Overview
Retail Store Closing Lead – Part-Time at Burlington Stores, Inc.
This role is the visible leader on the sales floor, ensuring a consistently positive customer and associate experience while working closing shifts on nights and weekends as part of a leadership rotation schedule.
Responsibilities- Role model exemplary customer service behaviors and provide a great Customer Service experience to all customers and associates with a high level of professionalism.
- Engage associates, promote open communication, provide recognition and coaching in the moment.
- Touch base with each associate to establish priorities.
- Monitor the front-end experience and ensure a great first and last impression.
- Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness.
- Review daily staffing, lunch/break schedules and cashier coverage.
- Assign back-up cashier to ensure timely processing during peak periods.
- Evaluate recovery needs, monitor fitting room, selling floor, front end, missing ticket trouble rack, and sizing recover.
- Follow-up on assigned workload planner and tasks and ensure completion. Ensure associates understand the expectations and have the tool necessary to perform them.
- Conduct AM/PM store rallies.
- Complete closing communication for opening Manager on Duty.
- Excited to deliver great values to customers every day.
- Sense of pride and ownership in helping drive positive results for a team.
- Committed to treating colleagues and customers with respect.
- Believe in the power of diversity and inclusion.
- Want to participate in initiatives that positively impact the world around you.
Part‑time associates based on hours worked may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part‑time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law.
You will enjoy a competitive wage, flexible hours, and an associate discount. Associate training and development opportunities are available.
Location00372 – Bloomingdale, 156 S Gary Avenue, 60108, IL
PayBase Pay: $16 – $16 per hour
EEO StatementBurlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
PostingPosting Number: P-3
Career Site Category:
Store Associate
Position Category:
Retail Store
Position Type:
Regular Part‑Time
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