Clinical Operations Coord RN Bone Health​/Endocrinology

Salary range for this position: $38.50 - $61.60 hourly. Placement within the range depends on experience, internal equity, and union agreements where applicable.

We offer a comprehensive benefits package to support physical, emotional, and financial well‑being. Visit jobs.nm.org/benefits for details.

• $10,000 Tuition Reimbursement per year ($5,700 for part‑time)
• $10,000 Student Loan Repayment ($5,000 for part‑time)
• $1,000 Professional Development per year ($500 for part‑time)
• $250 Wellbeing Fund per year ($125 for part‑time)
• Matching 401(k)
• Excellent medical, dental, and vision coverage
• Life insurance
• Annual employee salary increase and incentive bonus
• Paid time off and holiday pay

The Clinical Operations Coordinator, RN supports Bone Health Bloomingdale/Endocrinology Sycamore. The role supervises daily clinical operations, staff, and schedules, ensuring quality patient care and efficient practice functions.

• Supervise and direct office clinical support staff, manage workload and prioritization.
• Conduct interviewing, hiring, training, discipline, dismissals, and performance appraisals.
• Oversee day‑to‑day clinical operations within budget guidelines.
• Assist with provider schedule templates and optimize patient care hours for productivity.
• Schedule staff and allocate resources to maximize patient access, provider productivity, and staff efficiency.
• Provide front‑line communication, feedback on clinical workflow, quality, and productivity.
• Deliver service excellence and perform service recovery when necessary.
• Manage medical surgical supplies within budget.
• Ensure accuracy of data collection, entry, and compliance monitoring.
• Conduct regular staff meetings in coordination practice leadership.
• Attend and actively participate in leadership meetings.
• Maintain patient dignity and confidentiality at all times.

• Review and approve automated time reports for accuracy.
• Develop tools to support staff and enhance efficiency.
• Provide input into staff performance reviews; offer coaching and mentoring as needed.
• Monitor daily transaction activity for compliance.
• Resolve complex or critical patient, staff, or customer situations with managerial guidance.
• Implement and maintain new policies and procedures created by RMG or department leadership.
• Complete other duties as assigned.

Current state licensure or certification in a clinical field.
• BSN or degree completion within two (2) years of hire.
• Licensed registered nurse.
• Minimum of five (5) years of clinical experience.
• Basic Life Support Certification from an American Heart Association accredited source.
• Effective communication and interpersonal skills.

• Two (2) years of experience in an ambulatory clinic practice setting.
• Supervisory experience.

Northwestern Medicine is an equal opportunity employer and does not discriminate on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation, or any other protected status.

Background checks include criminal history. Confirmation is required for new hires and transfer positions. Results are evaluated on a case‑by‑case basis, following all applicable laws, including the Illinois Health Care Worker Background Check Act.

AI tools may be used in some portions of the candidate review process, but all employment decisions will be made by a person.

Internal employees and rehires who left Northwestern Medicine within one year are not eligible for the sign‑on bonus. Exception:
New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending on the job family.