Field Service Technician

Field Service Technician

Atlantic Tomorrow's Office is a managed services provider that helps organizations achieve more with smart, secure business technology products and services. We implement and manage technologies that boost productivity, control costs and protect businesses. Every day we help our customers focus on their business while we manage their technologies for them. We are “Obsessed with Excellence”, and it shows in everything we do.

Salary range: $45,000–$60,000 based on experience (hourly paid position).

• Maximize equipment up-time through timely response and effective and efficient repair with selective customer training to ensure high levels of customer satisfaction.
• Manage the utilization of assets and resources to achieve targeted financial results and create superior value for our customers.
• Communicate and interact with customers, field service, sales, management, and administration in a courteous, positive and professional manner.
• Provide accurate feedback with call close information, parts usage reporting and customer meter readings.
• Maintain accurate parts inventory.
• Complete all administrative aspects of the job on time and error‑free.
• Perform other activities that support the service organization.

• High School Diploma or GED required.
• 1 year of hands‐on mechanical repair experience required; 3 or more years preferred (low voltage machinery, hands‑on technician, vehicle mechanics, AC/HVAC, computer repair, etc.).
• Experience working on digital copiers and/or laser printers preferred (Konica Minolta, Ricoh, HP experience is a plus).
• Ability to lift 50 lbs. and comfortable with frequent bending, lifting, and reaching.
• Must have own reliable vehicle, a valid driver's license, and auto insurance coverage (mileage reimbursement provided).

• Competitive base pay.
• Monthly technician bonus program.
• Cell phone.
• 401(k) program.
• Life, accident, disability insurance.
• Employee assistance program.
• Company‑paid holidays.
• Paid time off.

Associate

Full‑time

Information Technology