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Production Support Lead — Incident Response & RCA

Job in Bloomfield, Hartford County, Connecticut, 06002, USA
Listing for: Cigna Health and Life Insurance Company
Full Time position
Listed on 2026-03-10
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 70000 - 90000 USD Yearly USD 70000.00 90000.00 YEAR
Job Description & How to Apply Below
A major health services organization in Bloomfield, CT seeks a seasoned Technical Support Advisor to manage Level 2 production support for Care Solutions applications. The role demands strong analytical and troubleshooting skills, experience with database technologies, and the ability to handle high-priority incidents effectively. Candidates should possess excellent communication skills and a minimum of 5 years in technical support roles.

This position supports a dynamic production environment and partnership with development teams, ensuring operational readiness and stability.
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