Customer Service representatives X2

Position summary

Industry: IT & Internet
Job category:
Customer Service

Location:

Bloemfontein

Contract:

Permanent
Remuneration:
Market Related
EE position:
Yes

TRACKER requires the services of a Representative:
Customer Services for the Free state region. The successful candidate will be responsible for all related sales support duties for the Bloemfontein Sales Support Department

• Process sales contracts received from clients, sales consultants and business partners
• Scheduling of fitments for Tracker, Fitment Centres and Inhouse technicians
• Scheduling of Business Service Requests as and when required
• Moving of technicians scheduled jobs as required
• Tech Support
• Maintaining efficiencies of technicians scheduled jobs
• Follow up on loading of contracts sent in by Brokers, Dealers, Fitment Centres and Sales Consultants
• Provide stats to Sales consultants, Fitment Centres, Brokers and Dealers
• Attend to all queries received from Clients, Fitment centres, Dealers, Brokers and sales consultants by investigating and
• submitting the query to the relevant department and following up until query is resolved.
• Ensure that the Lead Sources and Pricing Sources are captured correctly
• Providing insurance certificates
• Assist and attend to incoming calls
• Liaise with Brokers, Dealers, Fitment centres, Corporates, Sales, staff at head office
• Provide service to both existing and prospective clients
• Ensuring both the company and the customers’ best interest is kept at heart

Matric with at 2 years’ experience in an administrative role

Previous experience is the logistics or tracking industries would be advantageous

Proficiency in MS Office & Outlook

We Got You.  Roads. In Life.

Should you not hear from us within 4 weeks, please consider your application unsuccessful.

• Medical aid
• Provident fund
• Paid annual leave