Retail Sales Associate

PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.

• As needed, completes any regular sales transactions involving cash, credit, checks, etc.

• Involved indirectly with ticketing of products as well as checking paperwork against items received.

• Assists in product flow from stockroom to sales floor on a fill in basis.

• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.

• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

• Maintaining general housekeeping standards

• Safekeeping of Company assets

KNOWLEDGE, SKILLS AND ABILITIES

• Excellent customer service

• Meeting sales goals

• Selling to customer needs

• People skills

• High energy levels

REQUISITE EDUCATION AND EXPERIENCE

• Matric certificate

• 2 - 4 years of retail experience