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Billing Coordinator

Job in Bloemfontein, 9300, South Africa
Listing for: Haven Health Management
Full Time position
Listed on 2026-01-23
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
  • Administrative/Clerical
    Healthcare Administration
Job Description & How to Apply Below

Do you enjoy creating order and working in a collaborative environment? We value teamwork, safety, continuous improvement and person centeredness, this forms part of every process and action in our organisation.

The Mondia Healthcare Group requires a Full-time Billing Coordinator who will be based at our office in Bloemfontein at Mondia Woodlands.

A skilled Billing Coordinator plays a crucial role in maintaining the financial health of the organisation by ensuring that billing processes are accurate, efficient, and compliant with medical scheme regulations and industry standards.

Requirements, Experience and Qualifications/Training
  • Grade 12
  • Computer literate (proficient in MS Office Intermediate)
  • At least 3 years collection experience in a healthcare environment
  • Experience working in a Therapy environment
Key Competencies
  • Accuracy and attention to detail to maintain high standards in work output.
  • Assertiveness.
  • Maintains a client-focused mindset that acknowledges the value of the client.
  • Excellent time management skills.
  • The ability to work under pressure and meet deadlines.
  • Excellent communication (verbal and written) skills
  • Excellent interpersonal skills
  • Team player

As a Billing Coordinator you will take responsibility for a range of tasks related to billing and financial operations. The primary goal is to ensure that proper payment is received for the various services that our therapy teams provide.

Here are some of the typical responsibilities of a Billing Coordinator:

  • Claims Processing
    :
    Prepare and submit claims accurately and in a timely manner, following the specific protocols of the different administrators.
  • Payment Posting
    :
    Record and track payments received from patients and medical schemes. Reconcile payments with the claims submitted.
  • Claim Management
    :
    Address claim rejections from medical schemes. Identify reasons for rejections and action accordingly.
  • Aging Reports
    :
    Monitor and manage accounts receivable by reviewing aging reports to follow up on unpaid or overdue claims and following necessary protocols to get claims paid.
  • Compliance
    :
    Stay up-to-date with healthcare billing regulations and protocols of different administrators.
  • Documentation
    :
    Maintain accurate and organized records of billing activities, including patient accounts, claims and payments.
  • Revenue Analysis
    :
    Provide reports and analysis to the practice management regarding revenue, outstanding balances, and financial performance.
  • Software Management
    :
    Utilize billing software or electronic health records (EHR) systems to manage billing and financial data efficiently.
  • Collaboration
    :
    Collaborate with the Billing Operations Manager and administrative staff to resolve billing and payment issues and ensure a smooth billing process.
  • If you're ready to be an integral part of our mission to improve mental health care access and patient outcomes and meet the above criteria, we want to hear from you, please ensure you have at least three (3) contactable references.

    Should you not receive a response within two weeks after the closing date, kindly accept that your application has not been successful.

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