Security Project Technician - Blaine, MN

Overview

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Security Technician to join our amazing culture. In this role, you will lead installations from beginning to end of project, including execution, commissioning, and end user training. As a Security Technician, you are part of a dynamic team that allows you to advance as your expertise increases. Convergint is proficient with alarms (DMP and ICT), CCTV (AXIS, Milestone, Verint, March, Genetec) and access control (Genetec, Lenel, AMAG, C-CURE).

• Convergint's greatest strength is our people. Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Install, program, test, repair, and service a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Act as the key interface for technical support and training for the customer and maximize customer satisfaction; refer more complex issues to higher level colleagues.
• Familiar with basic blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted; interpret manuals, schematics, and wiring diagrams and repair equipment using knowledge of electronics and standard test instruments and hand tools.
• Operate systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Write routine programs for systems.
• Act as the customer's best service provider, ensuring Convergint Technologies is the customer's first choice for service.
• Consult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
• Advise management regarding customer satisfaction, product performance, installation techniques and standards, and suggestions for product improvements.
• Execute technical aspects of multiple projects with varying timelines and budgets, including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and ongoing technical support.
• Identify potential project risks, communicate with appropriate parties, and assist in developing and implementing strategies to minimize impact and control deviations from estimated costs and project deadlines.
• Work closely with the Project Manager and/or Operations Manager to coordinate projects; make recommendations regarding quality of work and potential changes in scope and identify ways to continuously improve customer satisfaction.
• Perform other duties as requested or required.

• Exceptional customer focus and ability to work under pressure; ability to meet customer needs and wants without prompting.
• Relevant experience in the security and integration business.
• Willingness to learn technical skills related to fire alarm systems and/or electronic security systems.
• Self-starter and ability to work with minimal direct supervision.
• Solid mechanical and electrical aptitude (e.g., handles a variety of hand and power tools).
• A valid driver's license with a clean driving record.
• Ability to travel locally to jobsites on a regular basis; minimal overnight travel may be required.

Convergint fosters a supportive, accessible, and inclusive environment in which all individuals are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits:

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Education:

High School/GED or equivalent experience

Preferred Experience:

• At least 2 years of relevant field experience in the security industry.
• PLT license
• Certifications in one or more of the following:
  Genetec, Lenel, C-CURE, AMAG, Milestone

Some overtime may be required.

Convergint is an Equal Opportunity Employer.

The anticipated compensation of this position is $26 - $34 per hour.

Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, location, as well as the individual skills, experience, certifications, licenses, and education of the applicant.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights…