Engagement Partner; Hybrid

Please note, this role is not able to offer visa transfer or sponsorship now or in the future

Cognizant is hiring Engagement Partner to serve as the Experience Lead supporting one of Cognizant Moments most strategic enterprise clients in Minneapolis. Focus areas for this role include Experience Transformation Marketing and Content Operations Commerce Enablement Digital Platforms Data driven Personalization and Employee Experience.

• Serve as the Experience Lead shaping a cohesive experience vision across customer marketer employee and channel partner journeys.
• Translate enterprise priorities such as growth efficiency compliance and scale into actionable experience roadmaps aligned to platforms data and operating models.
• Ensure experience strategy is tightly connected to measurable business outcomes not standalone design or marketing initiatives.

• Build and sustain executive level relationships across marketing digital data IT and business leadership
• Provide point of view leadership on experience transformation operating models governance and emerging best practices relevant to large matrixed enterprises.
• Help leadership navigate tradeoffs across speed scale risk and innovation in a regulated global environment.

• Own experience led demand generation within the account identifying new buying centers and growth opportunities aligned to the company transformation agenda.
• Shape and lead pursuits including problem framing solution architecture storytelling pricing and commercial structure.
• Maintain accountability for revenue growth total contract value (TCV) and long term account expansion tied to experience transformation.

• Act as the integrator across strategy data platforms design and execution teams ensuring alignment between the strategy pod and downstream delivery pods.
• Partner closely with Cognizant Consulting Data and AI Digital Engineering and Platform teams to assemble the right capabilities at the right time.
• Ensure clarity of roles decision rights and handoffs across strategy assessment roadmap and execution phases.

• Provide senior oversight for key programs and initiatives.
• Be accountable for client satisfaction delivery quality and the realization of agreed upon business value.

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

• 15+ years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry
• 10+ years in an Engagement Partner, Client Partner, or Experience Strategy leadership role within a large consulting or professional services organization.
• Demonstrated success leading complex, multi-year engagements for global, matrixed enterprises.

• Strong background in experience transformation across one or more of the following:
  Marketing & Content Operations, Digital Platforms, Commerce, Data-driven Personalization, Employee Experience, or Customer Experience.
• Proven ability to connect experience strategy to platforms, data, governance, and operating models—not just design or campaigns.

• Proven sales and account growth experience in digital, experience, or AI-enabled transformation programs.
• Strong commercial judgment, including opportunity qualification, deal structuring, pricing, and long-term account planning.

• Exceptional executive communication and storytelling skills, with the ability to simplify complex transformations into clear, compelling narratives.
• Comfortable leading senior workshops, steering committees, and executive decision forums.