General Manager

General Manager – Flynn Panera

Join to apply for the General Manager role at Flynn Panera
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Flynn Group entered the Panera system in 2015 with the acquisition of 47 cafés. Since then, we have more than tripled in size to become the 2nd largest Panera franchisee in the world and continue to grow by building new stores and acquiring other franchise operators. Flynn Panera is a franchisee of Panera Bread. Flynn Panera is built on a decentralized business model, which means that each geographic area is led by a Market Leader.

Reporting to the ML are Area Directors, who are multiple‑unit operators, responsible for the overall functions of the cafés in their areas. Reporting to the Area Directors are the General Managers, who are the chief café managers responsible for the overall running of their cafés. Aiding the management of the café are Assistant Managers, who are responsible for running their departments and who help with everyday management responsibilities.

Rounding out the café leadership are Team Managers.

We strive to hire only the best, starting with our leadership. Our leaders within Flynn Panera have over 190+ years of experience in the restaurant industry, and 60+ years with Flynn Group. We are one of seven premier brands of Flynn Group, which was founded in 1999 by Greg Flynn. It has grown since then to the largest franchise operator in the world.

Flynn owns and operates a diversified portfolio of restaurants in iconic, world‑class brands across diverse segments, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's and Planet Fitness. Our primary mission is to be the premier operator within each of these brands. We will achieve this by focusing on our core values:
Care Genuinely for People, Play Like a Champion, and Win as One.

When you join Flynn Panera, as a General Manager, you join in our belief that food should not only taste good, but also be good for you. As a General Manager, you will be a part of something special where you will have the opportunity to connect with our amazing customers, impact our growing business, and most importantly serve local communities across the country.

Come make a difference with Panera as a General Manager today! This is a great opportunity to hone and develop your management skills in preparation for advancement with Flynn – Panera.

General Managers at our growing cafés supervise up to 60 staff members to ensure a top‑quality service experience for our guests.

• Provide outstanding leadership to your team.
• Be passionate about the industry, inspiring others, coaching, counseling, creating a profitable environment, and delivering an exceptional customer experience.
• Maintain high standards of restaurant cleanliness, sanitation, food quality, and facility management.
• Show steady, stable employment track record, attention to detail, and outstanding interpersonal skills.
• Join a rapidly growing concept.

• Demonstrate sustainable long‑term success and the ability to maintain a profitable business.
• Ensure prompt, friendly service according to company guidelines.
• Direct overall activities and performance of employees on a shift‑by‑shift basis.
• Create an Employer of Choice environment by encouraging a culture in accordance with Flynn Panera values and beliefs.
• Respond to and rectify all guest complaints.
• Ensure guest contact as a priority with completion of required table visits established by Flynn Panera standards.
• Maintain adequate inventory levels and adjust par levels as needed.
• Ensure product preparation and presentation uncompromisingly meets company standards.
• Oversee/schedule employees to meet sales demands.
• Maintain effective safety and security programs according to company policy and government standards.
• Correct unsafe practices or conditions.
• Promote and lead restaurant organization, cleanliness, and sanitation in compliance with Ecosure and Health Department standards.
• Perform routine maintenance and immediately advise Area Director of needed repairs.
• Advise Area Director of any non‑routine situations.
• Communicate with other managers daily through management log and shift change meetings…