International Student Advisor

Job Description

We are seeking an International Student Advisor (ISA) to join the Cranwell International Center (CIC) team in Blacksburg, VA. This role plays a vital part in supporting the education, development, and overall success of our international student community.

The ISA provides comprehensive advising on immigration, employment, and academic matters, ensuring compliance with university policies and federal regulations. The goal is to help students maintain their legal non‑immigrant status, support retention, and facilitate progress toward graduation.

As a Designated School Official (DSO), the ISA processes and signs immigration documents for F‑1 visa holders, including, but not limited to, employment authorizations, transfers, and program extensions. The position manages SEVIS records, oversees immigration data, and ensures compliance with Department of Homeland Security (DHS) guidelines.

If you are detail‑oriented, student‑centered, and passionate about supporting international students and fostering global engagement, we encourage you to apply.

Here is what you need to know about the role:

• Bachelor’s degree.
• Demonstrated ability to exercise discretion and independent judgment in complex decision‑making situations.
• Proven experience completing detailed tasks in fast‑paced environments where accuracy and sound judgment are essential.
• Ability to research, interpret, and apply federal immigration laws to individual cases.
• Experience working with diverse populations in intercultural contexts.
• Strong organizational skills and attention to detail.
• Demonstrated aptitude for learning, interpreting, and communicating technical information, regulations, and procedures.
• Experience navigating complex organizational processes and procedures.
• Effective interpersonal and communication skills.
• Ability to work collaboratively as part of a team.
• Capacity to perform well under pressure and manage competing priorities.
• Eligibility for certification by DHS as a Designated School Official (DSO); must be a U.S. citizen or lawful permanent resident.

• Master’s degree and/or equivalent related experience.
• Demonstrated ability to plan and deliver professional presentations.
• Active involvement with NAFSA:
  Association of International Educators or other higher education associations.
• Prior experience working with international student populations in a higher education setting.
• Previous designation as a Designated School Official (DSO).
• Demonstrated proficiency using the US Department of Homeland Security’s (DHS) Student and Exchange Visitor Information System (SEVIS).
• Experience as an Alternate Responsible Officer.
• Experience with Banner or other Student Information Systems.
• Experience with Sunapsis or other student immigration management software.

N/A

Exempt:
Not eligible for overtime

Regular

$52,000 - $54,000