Italian Sales Advisor

Opportunity

Radwell is committed to rewarding and investing in our people, and we believe this must be reflected in our salaries and benefits. As our Bilingual Inside Sales Representative, you can expect:

• A starting salary of £27,500.00 per annum
• Fully funded professional memberships
• Annual leave of 25 days + bank holidays
• Hybrid working (after initial training)
• Access to our benefits portal with a wide range of offerings from high street to local discounts!
• A company passionate about wellbeing: 24/7 free EAP helpline, free counselling sessions and access to trained Mental Health First Aiders.
• Free tea and coffee
• Celebration of National Engagement Days such as Employee Appreciation Day and a company passionate about supporting charitable and community work.

As Bilingual Inside Sales Representative, you will participate in all aspects of customer service and sales. Working in a proactive and professional manner, you will respond to customer inquiries to Radwell by phone, email or through other means. In addition, you will:

• Manage sales opportunities and convert them into billable sales.
• Verify inventory and fulfill orders when stock is available.
• Inform customers of price or delivery updates for orders via phone, email, or online.
• Ensure all customer‑confirmed orders are reviewed for any discrepancies.
• Ensure all non‑cancellable, non‑returnable orders are processed.
• Ensure all customer communications via phone and email are prompt, efficient, and consistently professional.
• Assure a high degree of customer satisfaction as measured by our automated survey system, customer feedback and other means.
• Input quotes and orders into the sales system, ensuring accuracy in delivery, payment terms, and key details.
• Actively pursue new business opportunities through outbound calls and other outreach efforts.

• Fluency in Italian and English
• Strong computer proficiency
• Proven experience in sales or customer service
• Understanding of the sales cycle; ability to understand the Radwell International sales cycle
• Excellent communication and interpersonal skills
• Confident, proactive, and target‑driven mindset
• Strong organisational skills and attention to detail
• Comfortable using CRM systems and Microsoft Office tools

As the world's leading provider of spare parts and repair solutions in industrial electronics, robotics, and automation, Radwell has been supporting our customers in maintaining their systems for more than 40 years. With an international footprint and headquarters in New Jersey, USA, our people work collaboratively across borders. To ensure we all thrive at Radwell, we constantly invest in our people and provide a safe, happy and rewarding workplace for each and every person.

The closing date for this role is 9 January 2026 at 16:00. Please note that any applications received after this deadline will not be considered. If the role is of interest, we would advise applying for the role immediately.

To start your application follow this link

Radwell International is an equal‑opportunity employer and welcomes applications from candidates of all backgrounds. We believe that a diverse workforce is essential to our success and invite individuals who share our commitment to diversity and inclusion to join us in our mission to deliver innovative solutions and exceptional service to our customers worldwide.

• Inclusion is at the heart of everything we do at Radwell International. Come be a part of our diverse and dynamic team!

Referrals increase your chances of interviewing at Radwell International‑United Kingdom by 2x

• Entry level

• Full‑time

• Automation Machinery Manufacturing