Head of Customer Experience & Satisfaction
Job in
Blackburn, Lancashire, BB1, England, UK
Listed on 2026-01-17
Listing for:
Chubb Deutschland GmbH
Full Time
position Listed on 2026-01-17
Job specializations:
-
Management
Job Description & How to Apply Below
A leading security solutions provider in Blackburn is seeking a Head of Customer Satisfaction to lead the end-to-end customer experience. This role involves owning the customer satisfaction performance, implementing a complaints strategy, and leading the customer experience QA function. The ideal candidate will have proven leadership experience in customer experience, strong analytical skills, and a background in CSAT management. Competitive salary and a full-time, permanent position offered.
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