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Head of Customer Experience & Satisfaction

Job in Blackburn, Lancashire, BB1, England, UK
Listing for: Chubb Deutschland GmbH
Full Time position
Listed on 2026-01-14
Job specializations:
  • Management
Job Description & How to Apply Below
A leading security solutions provider in Blackburn is seeking a Head of Customer Satisfaction to lead the end-to-end customer experience. This role involves owning the customer satisfaction performance, implementing a complaints strategy, and leading the customer experience QA function. The ideal candidate will have proven leadership experience in customer experience, strong analytical skills, and a background in CSAT management. Competitive salary and a full-time, permanent position offered.
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