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Senior IT Service Desk Lead: Mentoring & ITIL Excellence

Job in Blackburn, Lancashire, BB1, England, UK
Listing for: EG Group
Full Time position
Listed on 2026-01-14
Job specializations:
  • IT/Tech
    IT Support, Technical Support, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
A leading global convenience retailer is seeking a Senior IT Service Desk Analyst in Blackburn to ensure high-quality technical support across the business. This role involves advanced troubleshooting, mentoring junior analysts, and contributing to IT projects. Candidates must have at least 3 years in IT support and an ITIL v4 certification. The position offers competitive pay, flexible hours, and development opportunities within a dynamic organization.
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Position Requirements
10+ Years work experience
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