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IT Support Technical Support

Senior IT Service Desk Lead – Mentorship & Incident Mastery

Job in Blackburn, Lancashire, BB1, England, UK
Listing for: Euro Garages
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 28000 - 32000 GBP Yearly GBP 28000.00 32000.00 YEAR
Job Description & How to Apply Below
A leading global convenience retailer in Blackburn is seeking a Senior IT Service Desk Analyst to provide high-quality technical support across its operations in the UK and Europe. The role involves advanced troubleshooting, mentoring junior analysts, and contributing to service improvement. Ideal candidates will have extensive experience in technical support, a strong grasp of Windows OS, and ITSM tools like Service Now.

This full-time office-based position offers a salary between £28,000 to £32,000, along with various perks and opportunities for career progression.
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Position Requirements
10+ Years work experience
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