Maintenance Lead

What we're looking for:

We are looking for a dedicated and proactive Maintenance Lead to join our team. In this full-time role, you will support the Property Manager in overseeing the property, assets, team, and overall hotel maintenance, ensuring a safe, compliant, and well‑maintained environment for both our team members and guests.

As a key part of the business, reporting directly to the Property Manager and collaborating with the General Manager, you will take ownership of maintaining high standards, driving performance, and supporting your team to meet operational goals.

This role requires a hands‑on approach to maintenance, drawing on a broad knowledge of general maintenance procedures. You’ll be at the heart of ensuring the hotel's infrastructure operates seamlessly, ensuring a top‑tier experience for both staff and guests.

You will have full oversight of all general maintenance tasks across the hotel, ensuring each activity is carried out to the highest standards. You will support the Property Manager with managing the team’s performance, compliance, and task completion, making sure everything runs smoothly and efficiently.

You’ll work closely with the hotel management team, but this role also requires a self‑motivated individual who can work independently when needed. You will regularly use key software such as Compliance Centre to log, track, and prioritise the department's tasks and workload.

• Take a hands‑on approach to general department tasks, demonstrating excellent organisation and prioritisation skills.
• Perform proactive and reactive maintenance in line with the strategic activity calendar.
• Ensure the general upkeep of the hotel, including mechanical equipment in the plant room and kitchen assets.
• Monitor and manage water hygiene and related activities.
• Support fire life safety procedures, including alarm testing and maintaining records.
• Resolve emergency issues (e.g., mechanical breakdowns, power outages) and follow crisis manual protocols.
• Use and maintain the hotel’s online Compliance tool (Compliance Centre) and the maintenance reporting system (Quore).
• Ensure compliance with the Health and Safety at Work Act 1974, supporting with internal and external audits.
• Manage contractor visits, ensuring projects align with H&S standards.
• Review daily asset checks, including bedroom inspections, and deliver training to the hotel team on related topics.
• Review and maintain kitchen asset equipment and hotel structure services & FF&E.

• Exclusive Team Member discounted stays and 50% off F&B across the leaf HOSPITALITY portfolio & Hilton Worldwide portfolio
• Continuous learning & development opportunities
• Free access to 24/7 employee assistance program
• Team member of the month - £100 and Team member of the year - £500
• Uniform Provided
• Additional annual leave and family leave

This hotel is managed by leaf HOSPITALITY who are a hotel management company that has one simple value that underpins everything we do: be excellent. We work with branded and independent hotels. Our vision is to be a leader in the market where every member of our team plays a part in delivering excellent service to our guests, owners, and team members.

#Be Excellent #BeHuman #Have Integrity