Tire & Battery Technician - Automotive

Position Summary

As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

• Be a Team Member:
  Collaborates with team members to fulfil sales and service requests, educating other associates on tools, tasks, resources, and mentoring new technicians; communicates and develops interpersonal skills for providing safe and efficient customer service.
• Be an Expert:
  Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, seasonality, and demonstrates knowledge of Point of Sale systems, phone and in-person selling techniques.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizes handheld technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapts to new tools and encourages others to use them.
• Be an Owner:
  Communicates equipment, tools, and supplies needs; tracks and monitors returns and special orders; operates cash registers and processes transactions; works hands-on in the physical area; maintains accurate inventory, audit, safety, and compliance standards; reports complaints, safety hazards, and problems with products, services, and work areas; completes paperwork logs and other required documentation; ensures merchandise is packaged, labeled, and stored per company policies;
  
  identifies member needs, assists with purchasing decisions, and resolves issues and concerns.
• Be a Talent Ambassador:
  Acts as a brand advocate by valuing the member experience in the TBC area, modeling high-quality service and products, developing, influencing, and inspiring others to work in a respectful, supportive, team-oriented style; understands roadblocks and assists in training team members.
• Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans using the Open Door Policy.
• Completes work assignments and priorities by using policies, data, and resources; collaborates with managers, coworkers, customers, and other business partners; identifies priorities, deadlines, and expectations; communicates progress and information; identifies improvement opportunities and adapts to change, difficulties, and feedback.
• Respect the Individual:
  Embraces differences in people, cultures, ideas, and experiences to create a workplace where associates feel seen, supported, and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent.

At Sam s Club, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet!

Health benefits include medical, vision and dental coverage

Financial benefits include 401(k), stock purchase and company-paid life insurance

Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time associates in Walmart and Sam s Club facilities. Programs range from high school completion to bachelor s degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements…