Cashier, Retail

Overview

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Do you love sports, fitness, fashion or the outdoors? SCHEELS can turn your passion into a rewarding career through our extensive business and product training.

SCHEELS is a leader in the sporting goods industry — driven to create the best experience in the USA for our customers. SCHEELS boasts the largest selection of sports brands in America—offering world-class brands, special attractions, and unmatched customer service. SCHEELS empowers our associates to become experts in exceeding the needs and expectations of our customers. Mentorship and professional development training are a focus throughout your entire career.

• Respond promptly to customer needs, requests for service and assistance by providing customer service, greeting and acknowledging each customer, and being knowledgeable of store products and policies
• Accurately and efficiently process customer transactions through registers to itemize and total customer purchases
• Collects payment in form of cash or credit from customers and able to provide accurate change when needed, and the transaction receipt
• Records daily transactions from cash register to balance drawer by counting money at the end of each shift
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
• Maintain orderly appearance of personal work space and surrounding areas
• Ability to perform basic math; compute rate, ratio and percent; draw and interpret bar graphs
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization
• Demonstrates strong communication, organization, attention to detail, and problem solving skills
• Strong initiative and vision for continuous improvement while contributing to a positive team atmosphere
• Exercise judgment and tact and be able to effectively work with customers and all levels within the organization when resolving problems that involve several concrete variables in standardized situations
• Strong oral / written communication and reading skills to communicate effectively and in a timely manner with all levels of the organization
• Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays
• Assist with all other duties as assigned

• Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

• Demonstrate pride and ownership of their work while meeting expected deadlines

High School Diploma, or General Education Degree(GED), one to three months of related experience or training; or equivalent combination of education and experience.

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Medium work – Exerting up to 50 pounds of force occasionally, and/or 30…