Service Manager

Join Our Team as a Service Manager!

Are you passionate about providing the best customer experience possible? Do you thrive in a fast-paced, team-oriented environment? If so, we want you to join our team at Hot Spring Spas & Pool Tables in Bismarck, ND as a Service Manager!

• Oversee day-to-day operations of the service and retail store
• Manage a team of service and delivery technicians to ensure timely and efficient service for our customers
• Coordinate service and delivery schedules and appointments
• Manage and coordinate future stores
• Resolve customer complaints and issues in a timely and professional manner
• Oversee the service and delivery warehouse, ordering and receiving parts
• Ensure compliance with company policies and procedures

• Prior experience in a similar role preferred
• Strong leadership and communication skills
• Excellent problem-solving abilities
• Ability to work well under pressure
• Passion for providing the best customer experience possible

At Hot Spring Spas & Pool Tables, we are dedicated to providing the best customer experience in the industry. As a Service Manager, you will play a crucial role in ensuring that our customers receive top‑notch service and support. Joining our team means joining a company that values its employees and is committed to excellence in everything we do. If you are looking for a rewarding career in a dynamic and fast‑growing industry, we want to hear from you!

Hot Spring Spas & Pool Tables has been a trusted provider of high‑quality hot tubs, spas, pool tables, and accessories in the Bismarck, ND area for over 20 years. Our team of experienced professionals is dedicated to helping our customers create their own personal oasis right in their own backyard. We believe in providing the best customer experience possible and strive to exceed our customers' expectations at every turn.

Come join our team and be a part of something special!