Insurance Programs Manager

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At the North Dakota Public Employees Retirement System (NDPERS), we are committed to serving the people who serve North Dakota. Our work impacts thousands of public employees, retirees, and their families. We manage the benefits that ensure peace of mind, security, and dignity in public service—and we do it with transparency, excellence, and care. We are seeking a dedicated and skilled individual to serve as our Insurance Programs Manager
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• Manage and administer the health, dental, vision, and life insurance programs, employee assistance program, and flex spending program.
• Develop, implement and assess goals, objectives, policies and procedures for NDPERS group insurance programs.
• Advise executive management on overall program operations.
• Develop, administer, and monitor the biennial budget for the Group Insurance Programs division.
• Lead the Member Services and Enrollment teams, and provide direction, management, and oversight to ensure high‑quality service delivery and member satisfaction.
• Oversee and monitor the performance of provider companies, claims administrators, consultants, and vendors to ensure compliance with contracts, plan documents, and state and federal laws.
• Assist PERS Board, interest groups, members, and legislative committees in planning, developing, writing, enacting, and implementing legislation concerning Division programs.
• Present to PERS Board, employers, interest groups, members and legislative committees.
• Monitor federal initiatives and requirements affecting Division programs; prepare action plans for compliance and coordinate activities with PERS staff, consultants, and legal counsel.

• A bachelor's degree and three years of work experience administering group insurance or retirement plans.
• Demonstrated experience serving in a lead, supervisory, or managerial role.

• Experience in administration of large employer group insurance and/or retirement plans.
• Experience delivering presentations to groups of varying sizes, including explaining benefit plan provisions and addressing audience questions.
• Highly proficient in Microsoft Office applications, including Word, Excel, and Outlook.
• Experience leading and managing project implementations from planning to completion.
• Strong leadership competencies, including the ability to lead and manage teams, solve complex problems, make sound decisions, and build strong, collaborative relationships through effective communication and interpersonal skills.

• Purpose‑Driven Leadership:
  Make a meaningful impact on the lives of North Dakota's public employees, retirees, and their families by leading benefit programs that provide security and peace of mind.
• Strategic Influence:
  Serve as a trusted advisor to executive leadership, the PERS Board, and stakeholders, with opportunities to shape policy and long‑term program direction.
• Leadership & Growth:
  Lead and develop dedicated teams while advancing your leadership skills in a complex, highly visible insurance and benefits environment.
• Collaborative Culture:
  Be part of a community of purpose‑driven professionals who care deeply about service and stewardship.

Learn more about our mission and vision at www.ndpers.nd.gov

Location:

This role is based onsite at our office location in Bismarck, ND.

Hiring Range: $91,146 – $102,000 annually, commensurate with experience.

Submit your application, cover letter, resume, and transcripts at www.nd.gov/careers by 11:59 PM CT on the closing date.

• Include details on how your background aligns with the role in your resume.
• Applicants must be legally authorized to work in the United States. NDPERS does not provide visa sponsor ships.

Requires successful completion of the interview process, reference checks, and a credit check. Additionally, a criminal history record check, including fingerprinting, will be conducted on the successful candidate prior to hiring per NDCC 12‑60‑24.

Contact Michelle Blakeman, Talent Acquisition Manager
mblakeman | (701) 328‑6880

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