Retail General Manager

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• At Office Depot and Office Max, every leader is responsible for growing total sales and services within the location, with the General Manager owning results for Sales, Services, Operations Profit, and Customer/Community relationships, driving the overall customer experience and sales service culture.
• Has accountability for managing sales performance and identifying opportunities; develops store strategies and tactics to achieve sales results, operational goals, increase conversion rates, and drive customer traffic into stores; focuses on maximum sales and profitability through key business initiatives.
• Owns associate training and development, talent assessment, identifying and developing top talent, and succession planning; provides positive and constructive feedback and coaching; leads, motivates and inspires associates to create a customer-first environment and engages with the local community, hosting in-store events with SMBs to build client relationships and loyalty.
• Responsible for hiring, merchandising, operations, and execution of store and company standards; resolves associate and customer relations concerns; partners with respective business partners on a timely basis; manages performance of all associates and fosters a positive and inclusive workplace environment; acts as a Change Champion.

• High School diploma or equivalent required; bachelor’s degree preferred
• Business, Marketing, Retail Management, or another related field preferred
• Minimum two to four years management experience or demonstration of skills and learning through an internal development program
• Must have good business acumen
• Must be able to effectively lead, coach and manage others in a professional environment
• Ability to positively influence at all levels and possess executive presence
• Possess excellent verbal and written communication skills
• Must be able to plan, prioritize and execute detailed instructions in a timely and efficient manner
• Demonstrated leadership capabilities, with the ability to work independently, as well as with others
• Must possess sound judgment and people management abilities
• Must be adaptable to a changing environment and able to consistently achieve goals despite stress and ambiguity
• Must possess the ability to use computers and technology for information, and to access information necessary to complete the job
• Must possess ability to process information/merchandise through POS register system

Office Depot and Office Max offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization!

Office Depot and Office Max is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity and expression), ancestry, national origin, citizenship status, marital status (including registered domestic partnership status), age, physical or mental disability, medical condition, genetic information, military and veteran status, sexual orientation or any other characteristic protected by federal, state or local law.

City & County of San Francisco Fair Chance Ordinance applies.

We will consider for employment qualified applicants with arrest and conviction records.

Leads, coaches and inspires associates, while creating a culture that builds associates' trust, brand loyalty and an exceptional customer service experience. Creates and manages a sales-focused environment through the training and development of associates at all levels. Accountable for the assessment and development of all talent within the store to create talent bench strength and succession plan.

Deliver an exceptional customer experience by observing, listening, interacting and following up with customers to…