Services District Educator

Overview

The cities near Wichita, KS that boast the highest number of services jobs are:

• Norman
• Olathe
• Kansas City
• Springfield
• Overland Park
• Lincoln
• Tulsa
• Oklahoma City
• Broken Arrow
• Lee's Summit

The 10 cities near Wichita, KS that have the most job openings are:

• Independence
• Topeka
• Norman
• Olathe
• Kansas City
• Springfield
• Overland Park
• Lincoln
• Tulsa
• Kansas City

The 10 most popular job searches in Wichita, KS are:

• amazon
• work from home
• rn
• cna
• lpn
• warehouse
• hr
• accountant
• government
• 3rd shift

Are you a master of keeping things organized and running smoothly? Do you thrive in a fast-paced environment where juggling schedules, talking with clients, and keeping the team on track is all in a day’s work? If you love coordinating moving parts and being the go-to person in the middle of the action, this could be the perfect role for you.

Cybertron

IT is looking for an IT Services Coordinator & Dispatcher to join our in-office team in Wichita, KS
. This is a key position that helps keep our IT services running like a well-oiled machine. You ll work closely with clients and our internal tech team to ensure support tickets are assigned efficiently, schedules are managed, and nothing slips through the cracks.

• Be the central point of communication between clients and our tech team.
• Receive incoming service requests (via phone, email, or portal) and prioritize them based on urgency and impact.
• Schedule and dispatch technicians for on-site and remote support.
• Monitor open tickets and follow up to ensure timely resolution.
• Communicate with clients about appointment times, progress updates, and resolution timelines.
• Work with techs to confirm availability, manage workload, and shift priorities when needed.
• Assist in coordinating resources and equipment for projects or service calls.
• Keep accurate records in our ticketing system and ensure documentation is consistent and complete.

• A natural communicator who enjoys helping people and keeping things organized.
• Strong multitasking and time-management skills—you’ll be balancing a lot at once.
• Friendly, patient, and professional demeanor in client conversations.
• Sharp attention to detail—you notice the small stuff and know it matters.
• Experience with dispatching, coordinating services, or working in an MSP or IT environment is a big plus.
• Tech-savvy and comfortable learning new systems and software.

• Previous experience in dispatch, coordination, or customer service roles (IT industry preferred).
• Familiarity with service ticketing systems (like Connect Wise, Autotask, or similar) is a plus.
• Excellent organizational and communication skills—both written and verbal.
• Ability to work well under pressure and adapt to changing priorities.

• Full-time, on-site role in our Wichita, KS office
• Competitive pay based on experience
• Health and dental insurance
• Paid time off (PTO) and holiday pay
• 401(k) retirement plan
• A supportive, team-friendly work environment with room to grow

If you’re ready to be the heartbeat of our IT services operation and love helping a great team stay on top of their game—
we’d love to meet you
.