Operations Senior Manager

What We Need

Corpay is seeking a detail-oriented, results-driven Operations Senior Manager within our Shared Services division to coordinate cross-functional initiatives supporting client onboarding and internal operations. This role ensures operational and client-related projects are executed efficiently, consistently, and with clear visibility for leadership. You will partner with Customer Support, IT, Account Management, and Operations teams to drive project delivery, identify customer trends, and develop action plans to minimize attrition.

This role requires strong organizational skills, the ability to manage competing priorities, and a proactive approach to process improvement.

As an Operations Senior Manager, you will be expected to work in a hybrid environment. Corpay will set you up for success by providing:

• Assigned workspace in Wichita, KS or Lexington, KY
• Company-issued equipment
• Hands-on training
• Monthly home internet stipend

Role Responsibilities

• Project Coordination & Execution
• Coordinating cross-functional initiatives supporting client onboarding and internal operations
• Supporting project planning, scheduling, and resource coordination
• Maintaining project trackers, dashboards, and leadership reports
• Prioritizing tasks, identifying risks, and recommending mitigation strategies

• Stakeholder Engagement & Communication
• Facilitating meetings and documenting outcomes
• Developing process documentation, training materials, and presentations
• Determining when escalation to leadership is required

• Cross-Functional Collaboration
• Partnering with Customer Support, IT, Account Management, and Operations leadership
• Identifying customer trends and developing action plans to minimize attrition
• Supporting special projects assigned by senior leadership

• Bachelor's degree or equivalent combination of education and work experience
• 8+ years of experience in project management, process improvement, or operations management
• Project coordination fundamentals including scope, timelines, and dependencies
• Experience with cross-functional collaboration in an operational or client services environment
• Ability to track, document, and report project status and risks
• Proficiency in Microsoft Office tools, particularly Excel and Outlook
• Strong organizational and time-management skills
• Excellent written and verbal communication skills
• Analytical thinking and problem-solving ability
• Ability to work calmly in a fast-paced team environment

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401(k) plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Corpay is a global leader in business payments, laser-focused on developing more innovative ways for businesses to pay their expenses. Since 2000, Corpay has developed innovative digital solutions that help businesses better track, manage, and pay expenses. Today, Corpay is an S&P 500 company with hundreds of thousands of customers using our products in over 100 countries. Companies of all sizes, industries, and geographies rely on our product portfolio to manage spending more quickly, efficiently, and securely than ever before.

We embrace a culture grounded in five key values: integrity, collaboration, innovation, execution, and people. These values offer you the opportunity to 'thrive & grow' through career development, volunteer, community, and wellness initiatives. This allows you to create a balance between professional goals and personal achievement.

Corpay is also committed to building and nurturing a culture of diversity, inclusion, equality, and belonging by:

• Welcoming people of different backgrounds, cultures, ethnicities, genders, and sexual orientations.
• Empowering our people to share their experiences and ideas through open forums and individual conversations; and
• Valuing each person's unique perspectives and individual contributions.

Embracing diversity enables our people to "make the difference" as Corpay and its more than 8,000 employees continue to shape the future of global payments. Learn more by visiting  or following Corpay on Linked In.

CORPAY is an Equal Opportunity Employer. CORPAY provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or…