Health Care Support Worker

Go back Hertfordshire Partnership University NHS Foundation Trust

The closing date is 08 February 2026
Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

We are looking for an enthusiastic Health Care Support Worker to join our Adult Community Mental Health Services in Bishop's Stortford.

This is an excellent opportunity in a community setting, working closely with colleagues in a small supportive team, and making a real difference to the quality of services.

You must hold a full valid driving licence and access to a car to use regularly for business purposes - including business insurance - is essential (unless you have a disability as defined by the Equality Act 2010).

The post holder will be undertaking physical health checks and wellbeing assessments for people with severe mental health illness. Promote and encourage healthy lifestyles and will assist people to access the support they need to recover from their mental health and physical health problems, promoting and maintain recovery. They will also support the locality in ensuring the Severe Mental Illness (SMI) registers are updated.

In return we offer regular supervision, access to training and development, an individual personal development plan to enable you to explore your own career and development options within the health and social care environment.

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

• To support clinical staff in the smooth running of the Clozapine and Depot clinics.
• To escalate any concerns and issues to the Clinical Nurse Specialist when required.
• To ensure that the clinic room is kept clean as per infection control guidelines.
• The post holder will have a caseload of clients who are under the clinic team and support them with their needs.
• The post holder will contribute to assessment of both physical and mental health needs. Focusing on the physical health and wellbeing of our patients with mental health needs and have an understanding of the relationship between physical and mental wellbeing.
• To work with other agencies to deliver a systems approach in ensuring patients physical health and wellbeing needs are met.
• The post holder will carry out venepuncture for requested blood tests and partake in the physiological assessment of our patients who have been identified as having severe mental illness. They will take and record physical health checks including blood pressure, pulse, weight and BMI.
• The post holder will have a good understanding of the clinical health guidelines of physical health monitoring and recognise when action needs to be taken.
• Assessing patients holistically. Assessing lifestyles exercise and activities, eating and drinking, smoking, alcohol and drug use and giving advice on healthy lifestyles and signposting our patients to other services.
• The post holder will work alongside other professionals within primary care and community mental health services, and will be participate in team working.
• The post holder will work as part of the multidisciplinary team.
• The post holder will arrange physical health assessments with the service user in clinics or other locations where appropriate.
• To provide information on health promotion including healthy eating, exercise and smoking cessation, presented in a way that is meaningful for the patient.
• To work with patients and relevant staff to develop physical health care plans and complete the electronic physical health assessment form on care notes, ensuring the information is shared with patients and GPs.
• To promote positive physical health to patients, carers, families…