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Customer Ambassador: De-escalation Expert & Frontline Leader

Job in Bishop Auckland, Durham County, DL14, England, UK
Listing for: Auckland Council
Part Time position
Listed on 2026-01-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Job Description & How to Apply Below
A local council authority in Bishop Auckland seeks a Customer Ambassador to lead difficult conversations with customers and ensure effective service delivery at West Wave Leisure Centre. The role involves using problem-solving and de-escalation techniques, working with diverse community groups, and managing risks. The ideal candidate excels in communication and relationship building. Enjoy a part-time position with great benefits, including free use of Centre facilities and development opportunities within the council.
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