Road Freight Operations Coordinator​/Freight Forwarding Coordinator

Road Freight Operations Coordinator / Freight Forwarding Coordinator

Location:

Birmingham, Coleshill, UK.

We are working with an established freight forwarding and logistics company seeking a Road Freight Operations / Freight Forwarding Coordinator to join their Birmingham-based team.

This role focuses on European road freight import and export operations, supporting customers across Western Europe. The Birmingham office operates with a close-knit, experienced team and offers a hybrid working environment after probation

Salary & Benefits

* Salary range: £30,000 - £40,000, dependent on experience

* Permanent role, Monday to Friday, hybrid working (after probation)

* Annual Christmas bonus

* NHS cash plan

* Contributory pension scheme

* Death in service benefit (5x salary)

* Holiday allowance starting at 20 days, increasing to 25 days with service

* Supportive SME environment with strong staff retention

Role Overview

The successful candidate will manage end-to-end road freight import and export shipments, coordinating movements across Western Europe. You will liaise with customers, hauliers, and internal teams to ensure smooth and efficient freight forwarding operations, with a strong focus on service and reliability.

Key Responsibilities

* Coordinate road freight import and export shipments across Western Europe

* Manage day-to-day freight forwarding operations from booking through to delivery

* Liaise with customers, hauliers, and overseas partners

* Prepare and manage operational documentation

* Monitor shipments and proactively manage delays or issues

* Work closely with customer service and customs colleagues

Experience & Skills

* Good understanding of European road freight import/export

* Strong organisational and communication skills

* Comfortable working in a fast-paced, office-based environment

* Italian or French language skills would be beneficial but are not essential

Please apply with an updated CV