Operations Lead Sort Centre, AMXL JP , Middle Mile , AMXL JP

Operations Lead Sort Centre, AMXL JP , Middle Mile , AMXL JP

Job  | Amazon Japan G.K.

- A43

オペレーションリード - ミドルマイルロジスティクス（名古屋）
勤務地： 愛知県名古屋市

Join Amazon Japan’s AMXL (Amazon Extra Large) team as an Operations Lead, driving excellence in middle mile logistics in partnership with third‑party logistics (3PL) providers. In this role, you will oversee transportation efficiency between facilities, ensure operational compliance, and build strong relationships with trucking partners to deliver seamless network performance.

• Daily Operations Management:
  Oversee day‑to‑day transportation and line haul activities, track, update and optimize truck schedules and routing plans, respond promptly to carrier inquiries and resolve operational issues, ensure data accuracy and completeness in load planning systems.
• 3PL Partner
  
  Collaboration:
  
  Maintain effective, regular communication with trucking and logistics partners, support execution of load planning and dispatch operations, coordinate with partners to address and resolve transportation challenges.
• Problem Solving & Process Improvement:
  Identify, escape and track transportation delays or exceptions, assist in root cause analysis and issue resolution with carriers, monitor, analyze and report delivery performance metrics.

• Proficiency in basic data analysis and Excel; ability to interpret transportation data and generate simple reports.
• Strong problem‑solving mindset with proactive approach to operational challenges.

Ensuring smooth middle mile transportation across Amazon’s network. Each morning begins with reviewing truck departure reports, fill rates and on‑time metrics. The role requires close coordination with 3PL partners to resolve any route or scheduling issues. Throughout the day, the lead monitors real‑time shipment flows, updates system data, and supports carriers with operational guidance. Regular touchpoints with cross‑functional teams help address process gaps and improve efficiency.

The day ends with performance tracking and preparing action items to ensure continuous improvement and reliable delivery performance.

AMXL Japan is a fast‑growing team managing end‑to‑end operations for heavy and bulky shipments. The Middle Mile team is a newly established function overseeing a fleet of trucks and sort centers across the network. This role offers an exciting opportunity to work closely with on‑ground operations, providing a strong platform to learn and understand the full logistics flow from origin to destination.

It’s an excellent opportunity to build a career in a dynamic, fast‑paced environment and gain hands‑on experience in managing large‑scale logistics operations within Amazon’s expanding network.

• 1+ years of customer‑facing environment, warehousing, logistics or manufacturing experience.
• Experience with Microsoft Office products and applications.
• Experience with Excel.

• Experience in customer‑facing environment, warehousing, logistics or manufacturing.

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