Housing Support Officer

We have a great opportunity for a temporary Housing Support Officer to join a well-established housing charity operating across Birmingham. This is a rewarding, people-focused role offering valuable experience within the supported housing sector, ideal for individuals passionate about helping vulnerable people maintain accommodation and work towards greater independence.

This Housing Support Officer role involves supporting residents living in supported accommodation and dispersed properties, delivering regular one-to-one support sessions and practical housing-related assistance.

• Provide person-centred, one-to-one support to vulnerable individuals within supported accommodation
• Support residents with housing-related needs, tenancy sustainment, and independent living skills
• Develop and review support plans focused on resident goals and outcomes
• Work collaboratively with external agencies and partner organisations to support planned move‑on
• Assist residents with benefits claims, budgeting, and access to local services
• Travel between supported and dispersed accommodation across Birmingham
• Maintain accurate records and case notes in line with organisational requirements

• Experience supporting vulnerable adults in a housing or support‑based role
• Good knowledge of housing‑related support, including welfare benefits
• A full UK driving licence and access to a vehicle (essential)
• Strong communication and organisational skills
• Ability to work independently and manage a varied caseload

If this Housing Support Officer role is for you then please apply or contact