Hybrid Child Protection Helpline Advisor

A children's charity in Birmingham seeks a Helpline Advisor for a hybrid role that involves both home and office work. The advisor will handle calls from the public and professionals regarding child protection concerns, providing sensitive support and information. Candidates should have strong communication skills and previous customer service experience. This full-time position requires working a rota that includes evenings, weekends, and bank holidays, contributing to a vital mission to protect children.
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