Secure and Complex Services Advocate

Secure and Complex Services Advocate

Location:

POhWER, Birmingham, England, United Kingdom

Are you passionate about making a difference? Do you thrive in supporting those who need their voices heard? Are you ready to take on a meaningful challenge? We are currently seeking a dynamic and dedicated Secure & Complex Services Advocate to join our vibrant team in Brooklands! This is an exceptional opportunity for someone who wants to make a real impact within our busy Advocacy department.

• Providing persuasive verbal and written representations.
• Empowering clients to have their views and wishes heard.
• Working in partnership with clients and professionals.
• Representing individuals’ needs and preferences.
• Handling sensitive information with the utmost confidentiality.
• Working independently with robust time‑management skills.

Hours of Work:
Part‑time, 25.5 hours per week, Monday to Friday, between 9 am – 5 pm

Location:

Office based – Brooklands Hospital, Birmingham, B37 7HL (Applicants must live within the area; have a full driver’s licence and access to their own transport)

Salary:
Starting Salary £15,272.71 (Full‑time equivalent £24,242.40 per annum)

Contract type:
Permanent

• Ideally have knowledge and experience of working with patients detained under the Mental Health Act.
• Ability to cope well with pressure and adversity in challenging environments.
• Knowledge and understanding of risk management in secure environments.
• Ideally have knowledge of Non‑Instructed Advocacy.
• Strong time‑management and computer literacy.
• Flexibility, with a full UK driving licence and access to your own vehicle.

• 25 days annual leave + bank holiday (rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 year’s service.
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 community leave day per annum.
• Cash wellbeing healthcare plan covering optical, dental, and alternative therapy and more.
• Auto‑enrolment pension plan.
• Death in service cover.

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients’ best interests.

Inclusive employment: POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. We offer a range of family‑friendly, inclusive employment policies, flexible working arrangements, and employee networks to support people from different backgrounds.

Equal Opportunities

Employer:

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability Confidence Scheme employer, and disabled applicants who meet all essential criteria will be guaranteed an interview.

Armed Forces Covenant:
We support our colleagues from the armed forces signing the Armed Forces Covenant (2024).

Insurance:
Successful applicants will need to obtain business insurance for their own vehicle.

Vetting:
An Enhanced DBS check and National Offender Management Service vetting will be conducted for this position.

Closing date:
Wednesday 21st January 2026, 9:00 AM

Interview date: TBC

Contact:
For an informal discussion please contact the Recruitment Manager and ask for a call back. Phone number removed.

Entry level

Full‑time

Management and Manufacturing