Service Technician

Overview

Volvo Service Technician - Paul Rigby Ltd

Location: Birmingham, West Midlands, United Kingdom

Salary: £32,000 to £38,000 per annum

Position: Full-time, Permanent

About Paul Rigby Ltd

At Paul Rigby Ltd, we pride ourselves on quality, expertise, and customer satisfaction. As a key player in the automotive sector, we are dedicated to delivering exceptional service and support to our clients. We are currently seeking a skilled and motivated Service Technician to join our dynamic team in Birmingham. This role is pivotal to our continued success and growth, offering an excellent opportunity to build a rewarding career within a reputable company.

As a Service Technician, you will be responsible for diagnosing, repairing, and maintaining a wide range of vehicles, ensuring they meet safety and performance standards. You will work closely with our service department to deliver outstanding customer service, maintaining the high standards Paul Rigby Ltd is known for. This is a hands-on role requiring technical expertise, attention to detail, and a proactive approach to problem-solving.

• Carry out routine servicing and repairs on a variety of vehicles in line with manufacturer specifications and company procedures.
• Diagnose mechanical and electrical faults using diagnostic equipment and technical manuals.
• Perform safety inspections and ensure vehicles meet all legal and safety requirements.
• Maintain accurate and detailed records of work carried out, including parts used and labour time.
• Work collaboratively with the service team to ensure timely and efficient vehicle turnaround.
• Provide clear and professional communication with customers regarding vehicle issues and repairs.
• Keep up to date with new vehicle technology and industry developments through training and continuous professional development.
• Adhere to health and safety policies and maintain a clean and organised workshop environment.

• NVQ Level 3 or equivalent qualification in Vehicle Maintenance and Repair or Automotive Engineering.
• Proven experience as a Service Technician or similar role within the automotive industry.
• Strong diagnostic and problem-solving skills, with the ability to use diagnostic tools effectively.
• Good understanding of vehicle electrical systems and mechanical components.
• Full, clean UK driving licence.
• Excellent communication and customer service skills.
• Ability to work independently as well as part of a team.
• Willingness to undertake further training and development as required.

• Competitive salary of £32,000 to £38,000 per annum, reflective of skills and experience.
• Permanent, full-time position offering job security and career progression opportunities.
• Comprehensive training and continuous professional development.
• Supportive and friendly working environment within a well-established company.
• Company pension scheme.
• Employee discounts and incentives.

Joining Paul Rigby Ltd means becoming part of a dedicated team where your skills are valued and your career development is supported. We offer a workplace culture that promotes respect, teamwork, and a commitment to excellence. If you are passionate about automotive technology and delivering exceptional service, this is the ideal role for you.

If you are ready to take the next step in your career as a Service Technician and meet the qualifications outlined, we would love to hear from you. Please submit your CV detailing your experience and suitability for the role via our careers page or external job boards.