Mobile Multi Skilled Engineer - NMN

Job Overview

This is a field based, mobile position covering the West Midlands – Birmingham, Coventry, Walsall, Wolverton. We are looking for motivated and enthusiastic tradespeople to join our growing engineering family. Our Skilled Engineers are employed on work that is appropriate to their core and specialist skills, but will also be expected to acquire additional skills to work flexibly across trades. Suitable training and up‑skilling may be given as required to achieve competency and the ability to perform the responsibilities detailed below.

Working hours are 08:00 to 17:00, with flexibility depending on individual circumstances.

• Provide a reactive and planned pro‑active maintenance (PPM) service as per project requirements to all operational assets.
• Provide a multi‑skilled maintenance service covering electrical, mechanical and building fabric disciplines.
• Carry out modifications and installations as and when required.
• Liaise with contractors or external suppliers where required and clearly communicate technical issues.
• Ensure work is carried out to a high standard of quality and in line with current legal standards, company policies and procedures.
• Maximise availability of all mechanical and electrical equipment through continuous improvement, optimum performance and cost reductions.
• Maintain equipment supported by sound diagnostic and problem‑solving skills, raising issues as required to the shift supervisor on a timely basis.
• Maintain, repair and calibrate electrical, mechanical and instrumentation plant to optimise reliability and maintainability.
• Provide a service that ensures all KPI/SLA are met.
• Take ownership of tools and equipment and ensure they are maintained to an appropriate standard – reporting any defects immediately.
• Provide technical support/input to projects and initiatives.
• Ensure work of those under supervision is completed safely and diligently.
• Provide regular feedback on issues arising before, during and after work activities.
• Complete required paperwork and reports accurately and on time.
• Complete required training and development to maintain competence in the role.
• Complete other duties as directed by the Regional Operations Supervisor or Management Team.
• Provide flexibility in work hours to cover holidays and sickness absence.
• Participate in standby rota for emergency calls outside normal working hours.
• Familiarise with and support business continuity plans for the part of the business you work in.
• Comply fully with Health, Safety & Environmental policies.
• Complete documentation as required, including RAMS and associated permits.
• Provide excellent customer service to building occupants, keeping them informed of work order progress in a timely manner.
• Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.

• Follow Group and company policies and procedures at all times.
• Report any apparent deficiencies in systems or equipment that may result in service failure, or pose health, safety or environmental risks.
• Use all work equipment and personal PPE properly and in accordance with training received.
• Report any issues or training needs to your line manager or via the divisional incident reporting system.
• Take personal responsibility for Health & Safety matters.

• Experience of working within commercial properties and installations.
• Good understanding of current Health & Safety legislation and its application within the role.
• Ability to effectively prioritise own workload.
• Flexibility and adaptability to change – a flexible approach to work and working hours (subject to the EU Working Time Directive).
• Pro‑active and positive approach to work.
• Self‑motivated.
• Good knowledge of building statutory compliance.
• Must hold a full UK driver’s licence.
• Ability to record work accurately on worksheets and computer‑based systems.
• Good communication skills and ability to work within a team.
• Presented in a clean and tidy manner to represent the company, utilising the uniform and PPE issued.
• Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act 1974 and subsequent UK and EU amendments.
• HSE management in accordance with our Quality Management System and all legal and statutory requirements.
• Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner.
• Able to do the job right the first time, within a pre‑determined timescale.
• Electrical – NVQ Level 3 in Electrical Installation or Apprenticeship (essential).
• 18th Edition (essential).
• Plumbing or HVAC – NVQ Level 3 in Plumbing or HVAC.

• Exciting opportunity to join the largest FM company in the UK.
• Opportunities for training, development, progression and internal promotions.
• Mideals – discounts at a variety of high‑street retailers, including Curry’s, John Lewis, Tesco, Sainsbury’s, Boots and B&Q.