Service Technician-Repairs

Overview

Location:

Birmingham, England, United Kingdom
Job

We Elevate... Quality of urban life. Our elevators, escalators, and moving walks safely transport more than two billion people daily. As part of the Schindler team, you’ll contribute to making places more accessible, inclusive, and sustainable for all, while upholding innovation, safety, and high ethical standards.

Service Technician-Repairs. This is a full-time, permanent role based in Birmingham. You will support customer communications, complement and assist the local management team, and provide front of house customer contact within the Birmingham Housing business unit to ensure equipment runs safely and reliably.

• Respond to calls or repairs within the contractual time frame
• Support and cooperate with colleagues throughout the Company in a positive, helpful and respectful manner
• Comply fully with the Company’s field objectives and reporting systems
• Comply with the Company’s quality system and participate in its continuous development
• Maintenance and servicing of lifting equipment, including but not limited to lifts, platform units and hoists
• Carry out other field engineering duties as required
• Adhere to all Company Policies and Procedures
• Work in accordance with established Company Occupational Health and Safety policies and current UK legal requirements and Schindler Group safety requirements
• Set a personal example of safe behaviour and contribute to Company safety objectives
• Maintain/monitor safety systems under direct control and implement changes to Schindler Ltd health and safety management system when applicable
• Collaborate with the team to prioritise and manage workload

• Proven experience in Lift Servicing/Maintenance/Repairs (preferred)
• Qualified to NVQ Level 3 minimum in Lift maintenance
• Ability to work under pressure and meet deadlines
• Flexibility and good problem-solving skills
• Strong communication skills at different levels (client/Service Leader/Inspectors)
• Customer-focused with a high level of service to internal and external customers
• Team player, willing to support colleagues
• Proactive with ability to identify and prioritise workload
• Delivers on commitments
• Good time management and forward planning
• Holds a full UK Driving Licence

• Join a purpose-driven organisation and contribute to shaping an industry relied on by two billion people daily
• Development opportunities with support to grow your skills and progress your career
• Diverse and inclusive culture with local and global initiatives
• Competitive salary with discretionary annual bonus
• Company car or allowance (for eligible roles)
• 25 days’ holiday plus bank holidays, and an annual volunteering day
• Pension scheme with 6% company contribution
• Comprehensive life assurance
• Enhanced family leave
• Private medical cover with 24/7 virtual GP access
• Employee Assistance Programme with confidential support
• Free eye tests and eyewear discounts
• Access to additional benefits, including Tech and Cycle to Work schemes and exclusive retailer discounts

Become part of our team, help us enhance quality of life and drive innovation while elevating safety and sustainability. We value diverse skills and perspectives as we shape the sustainable cities of today and tomorrow.

Are you ready to embark on a new journey? Join #Team Schindler. Discover more on our career website.

Schindler Group values inclusion and diversity, and practices equity to create equal opportunities for all. We endeavour that all qualified applicants will receive consideration for employment without regard to age, race, ethnic background, colour, religious affiliation, union membership, gender, gender identity, sexual orientation, marital status, national origin, genetics and health or disability.