Security Officer

Job Title:

Security Officer

Location:

Probation Centre, Birmingham

Reports To:

Security Supervisor / Site Manager

To maintain a safe, secure, and controlled environment within the probation centre, ensuring the safety of staff, visitors and service users while protecting property and maintaining order.

Monitor and control entry and exit to the building

Verify identification and appointments

Conduct searches in line with policy

Prevent unauthorised access

Operate and monitor CCTV systems

Patrol internal and external areas

Observe waiting areas for signs of tension or risk

Identify and report suspicious activity

Respond promptly to alarms and emergencies

De‑escalate aggressive or confrontational situations

Liaise with police or emergency services when required

Complete detailed incident reports

Support fire evacuation procedures

Ensure emergency exits are clear

Conduct routine safety checks

Maintain professional boundaries

Report safeguarding concerns immediately

Support staff during high-risk appointments

Valid SIA Licence (Door Supervisor or Security Guard)

Strong communication and conflict management skills

Ability to remain calm under pressure

Good report writing skills

Understanding of safeguarding principles

May involve dealing with challenging behaviour

Shift work may be required

High level of vigilance and professionalism expected