Digital Investigations Technical Manager - Counter Terrorism Policing

Closing date: 9th March 2026 11:59pm

Salary: £44,700 - £50,949

Grade: 7

Counter Terrorism Policing (CTP) is a collaboration of UK police forces working with the UK intelligence community to help protect the public and our national security by preventing, deterring and investigating terrorist activity.

Our West Midlands Counter Terrorism Unit (CTPWM) Investigations team includes Detective Investigators, Forensic Management, Digital and Financial Investigators and HOLMES staff working together to maximise opportunities to gather evidence and intelligence.

Based at our modern offices near to Birmingham International Airport, you'll work Monday to Friday between 8am to 4pm, but an element of flexibility is necessary with the occasional need to work outside of core shift hours to meet business needs.

As a Digital Investigations Technical Manager in our Digital Media Exploitation Unit (DMEU) you'll assess, verify and maintain the technical competence of all departmental staff, including the delivery, assessment and ongoing supervision of forensic tool training and competency testing.

You’ll work collaboratively with all within DMEU to ensure the maintenance of technical forensic accredited activities are maintained whilst overseeing the validation and verification of hardware and software. You'll also ensure the maintenance of assets and equipment whilst demonstrating innovation through research and development to identify the latest advancements from vendors.

You’ll be the lead for the technical integrity, compliance and continuous improvement of the laboratory's accreditation and will be responsible for ensuring all testing and calibration activities meet the requirements of ISO/IEC 17025 and Forensic Science Regulators Code of Practice.

You’ll create verbal and written reports of technical findings to review and make informed recommendations as to how to progress, maintain and develop forensic activities.

You’ll also be part of the Forensic Services Team who oversee ISO accreditation and compliance to the Forensic Science Regulators Code of Practice across CTPWM.

• Daily management of technical accreditation requirements within the digital forensics' laboratory.
• Monitoring technical aspects of accreditation and submit regular updates and reports to Head of Quality and Compliance and DMEU Supervisor.
• Conducting Performance Development Reviews of staff based on technical competence.
• Validating methods, software and hardware of tooling utilised by Digital Forensics, troubleshooting issues as they arise.
• Researching to identify the latest development from suppliers/vendors, supporting team projects.
• Assisting with the development and writing of technical procedures.
• Managing competency and training of staff via the Quality Management System acting as a technical mentor and subject matter expert.
• Supporting the team with internal and external technical audits ensuring they meet the ISO standard and Forensic code and are completed and submitted to the Quality Manager in a timely manner.
• Carrying out root cause and risk analysis, formulate corrective/preventive actions, ensure actions are completed within agreed timescales.
• Reviewing of technical documentation to ensure they align with ISO and FSR code requirements.
• Understanding and following Digital Forensic good practice methodologies during and when delivering the above responsibilities ensuring confidentiality and security are always maintained
• Managing the testing of proficiency testing (PT) and inter-laboratory comparisons (ILC) as well as the performance and reporting.
• Acting as a technical lead during external engagements (UKAS assessments).
• Staying up to date with forensic standards, regulatory requirements and industry best practice.
• To carry out any duties commensurate with the purpose of the post that may from time to time be determined.

• Proven understanding of dismantling and examining digital devices methodical and precise way with an aptitude for problem solving, supporting validation of methods.
• Prior experience of working with Windows, Apple Mac OS and/or mobile operating systems iOS/Android and have a…