Security Officer B3 AY

Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanor at all times? Can you keep a positive mindset with any challenge that comes your way?

…Apply now!

We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Birmingham.

The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanor alongside excellent personal presentation. Excellent communication skills are essential. Within this role, you will carry out s, respond to emergencies and provide information to all staff and visitors as and when necessary.

Role: Security Officer

Pay Rate: £15.50 per hour

Shift Pattern: Days, nights and weekends 0700‑1900 and 1900 to 0700 4 on 4 off

Location: Birmingham B3 3AY

Role Requirements: SIA License

• Financial support for SIA Licensing and renewal
• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

• Valid SIA licence
• Good customer service and communication skills
• Proven work experience as a Security Officer (min 1 year)
• Professional attitude and appearance
• Ability to deliver succinct and clear verbal and written reports where necessary
• Resourceful and proactive when issues arise
• Excellent organizational skills
• Experience with in a Cooperative Security (min 1 year)
• Surveillance skills and detail orientation
• 5‑year checkable work history
• IT literate – ability to operate detecting systems and emergency equipment

• Act as a point of contact and information centre to staff and visitors
• Provide clear, concise information in person, by phone or email
• Report any issues to the supervisor or duty manager
• Always conduct yourself in a professional manner
• Respond to emergencies
• Deal with conflict in an appropriate manner if required
• Write up incidents to the standard expected by management
• Carry out s
• Be vigilant to health and safety risks
• Work on own initiative
• Ensure that the reception area, foyer, staff area, and boardroom are kept clean by supervising cleaning staff members

Ward Security provides security services solutions to a range of UK businesses. Security services include CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

Apart from joining our friendly team we offer uniform, SIA Licensing savings scheme, cycle to work salary sacrifice scheme, pension and life assurance benefits.

We strongly believe in growing our own talent, and we provide opportunities through our in‑house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in‑house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect and collaboration.