Sales Administrator

Location: Nechells

This role is a 9-12 month fixed‑term Sales Administrator position within a leading manufacturing business, focused on managing RFQs, producing accurate costings, supporting the quote‑to‑order process, and maintaining strong customer communication. It offers a competitive salary, strong benefits, and the chance to contribute to a high‑performing industrial team in Birmingham.

Client Details

This opportunity is with a well established, industry leading company operating within the industrial/manufacturing sector. The organisation is known for its focus on innovation and providing high-quality products and services to its clients. They are now looking to add a Sales Administrator to their team on a 9 to 12 - month fixed term contract basis, working at their site in Birmingham.

Description

Load and prioritise RFQs into internal systems (ERP/CRM).
Produce accurate costings using cross‑functional data.
Apply smart pricing principles and maintain target GM%.
Raise price requests and internal support tickets when required.
Load customer orders into ERP/CRM and issue order acknowledgements.
Maintain clear communication with customers throughout the order cycle.
Keep accurate records of quotations, orders, and customer interactions.
Manage inbox and phone queries, resolving issues promptly.
Provide updates to Account Managers and share customer feedback.
Build and maintain strong customer relationships.
Assist internal sales leadership with reporting and KPI tracking.
Support the Q2O (quote‑to‑order) process to ensure performance targets are met.
Maintain departmental SOPs and participate in cross‑functional improvement projects.
Contribute to wider business initiatives as required.

Profile

A successful Sales Administrator should have:

Experience in a sales support, costing, or customer service role within Manufacturing or Engineering.
Strong attention to detail and organisational skills.
Experience in a sales environment.
Understanding of quotes.
Understanding of orderbook process.
Confident communicator able to work across multiple teams.
Comfortable working to deadlines in a fast‑paced environment.

Job Offer

Competitive salary of up to £33000 per annum.
25 days annual leave plus bank holidays.
Free parking.
Competitive pension scheme with generous employer contribution.
Christmas Shutdown on site.
Fixed-term contract with a focus on career development.
Opportunity to work within a reputable industrial/manufacturing company.
Supportive and professional work environment.
Comprehensive benefits package available.

If you are interested in this role as a Sales Administrator and contribute to a thriving team in the industrial/manufacturing sector based in Birmingham, we encourage you to apply today