Territory Manager - Orthodontics; West Midlands & Mid Wales

Fixed-term contract

About Straumann

The Straumann Group unites global reach, experience and innovation with passion and a commitment for uncompromising quality, making enhanced dental healthcare available and accessible to customers and patients around the globe. The group unites global and international brands that stand for excellence, innovation, and quality, including Straumann, Neodent, Anthogyr, Medentika, Clear Correct, Dental Wings and other fully- or partly owned companies and partners.

In 2017 Straumann entered the highly attractive market for Clear Aligner to support its strategy as becoming the leading provider for esthetic dentistry solutions. To achieve this step, the Straumann Group acquired the US-based company Clear Correct. With determination, Clear Correct grew into a viable player in the clear aligner space, which attracted the attention of many customers globally since 2006.

Acquiring Clear Correct has provided Straumann with technology and expertise in orthodontics.

Territory:
West Midlands & Mid Wales (ST, SY, TF, WR, WS, LD, WV, B, CV, DY, HR)

Whilst Straumann is the market leader in dental implants, we are looking for talents to build a new market segment in Orthodontics across Western Europe. In this endeavour, the Ortho Territory Manager (TM) will focus on gaining and developing existing customers for Clear Correct, generating case submission and production in their designated territory. He/she is responsible for generating new accounts from leads, converting competitive users, developing and growing existing providers, enhancing customer loyalty and utilisation rate through providing excellent service and supporting patient growth activities.

This is a field‑based role which requires travel on a day‑to‑day basis. The position holder is expected to perform at a high level with limited direct supervision, in other words, a self‑starter.

• Drive sales results for Clear Correct:
  • Establish, develop, and maintain business relationships with current customers and prospective customers to generate new cases and sales revenue.
  • Make phone calls, virtual meetings and in‑person visits to existing and prospective customers.
  • Deliver sales presentation highlighting product/solution benefits, value proposition and competitive edge, to win new customers and grow share at existing customers.
  • Develop and communicate clear and effective written proposals/quotations to existing and prospective customers.
  • Work as part of a team to acquire new customers and generate growth in existing accounts.
  • Train the clinic staff, motivate them to actively engage in communicating Clear Correct to patients when appropriate.
  • Coordinate sales effort with Inside Sales, Provider Service, Clinical Advisor and marketing team to provide best‑in‑class service to providers, answer their requests and resolve complaints.
  • Carry out patient growth activities such as “open house” and patient seminars. Supports in T&E activities for customers such as study clubs and study circles. Act as a partner to providers.
  • Analyse the assigned territory potential, identify opportunities, and craft personal sales strategy to allocate time and resources smartly, accelerate business growth and maximise Return on Time Investment.
  • Report account activities through sales funnel (IANOS) in CRM as required, use sales dashboard to keep account visibility high. Use DoMo/Business Warehouse reports to follow up on cases and providers.
  • Meet sales targets and other metrics set by manager on weekly, monthly, quarterly, and yearly basis.
  • Develop growth and account plans for core customers and core prospects to build reference customers and local “lighthouses”.
• Participate in trade shows and conventions as required.
• Keep abreast of product applications, technical services, market conditions, competitive activities, advertising, and promotional trends.
• Provide reports on customer needs, interests, issues, competitor activities and patient behaviours for new product development and service upgrade.
• Attend and contribute to team and company meetings to stay up to date on relevant information.
• Complete all required company…