Water Treatment Sales Representative - North West

Company Overview

At NCH Europe we believe in ‘people doing business with people.’ We have developed and continue to grow a direct sales team to build customer connections, enhance our customer understanding and drive market penetration. With the latest technology, industry expertise and quality solutions we have the tools to best understand our customer requirements.

NCH Europe is part of NCH Corporation and was founded in 1919. We are a global leader within industrial maintenance and water treatment solutions with a presence in 50 countries worldwide.

Are you driven and looking for your next challenge—a professional career with the opportunity to earn uncapped commission? If that sounds like you, we are looking for a keen sales representative to work with our Chem Aqua division in the North West England Area and would love to hear from you!

Department: Sales
Location: United Kingdom
Compensation: £35,000 - £45,000 / year

• Be aware of the annual targets regarding sales revenue, number of new customers, renewal contract rate and all other KPIs assigned by direct line manager.
• Self‑generate sales leads via a variety of means including networking, referrals, warm and cold calling and develop a robust pipeline throughout the sales region.
• Identify and progress sales opportunities for new customers either from one‑off sales or new contracts.
• Follow NCH Sales Process called “Gears of Selling,” ensuring intimate knowledge and use of the process and present NCH Europe as a credible and professional supplier of products / services.
• Work with the customer to optimize systems efficiencies through innovation.
• Complete and manage customer orders using relevant company technology and in accordance with company policies, procedures and trading standards.
• Account management – maintain relationship with customer post‑sale to ensure satisfaction and obtain referrals, ensuring confidentiality and promoting a good image of the Company.
• Work closely with Technical staff and development team to meet customer needs.
• Ensure one‑time in full first‑class customer service.
• Ensure that data is accurately entered and managed within the company’s sales management system (CRM).
• Perform service activities according to the business needs and contract terms.
• Ensure adherence to NCH Europe’s health and safety standards, to protect the wellbeing of all NCH Europe Agents and Employees.

• Recent experience within a customer contact environment and sales and technical background.
• Working knowledge of boilers, cooling towers, and wastewater treatment systems is desirable.
• Water treatment or specialty chemical industry experience is desirable.
• Familiarity with a B2B sales and contract business culture is advantageous (new business essential, industrial preferable).
• Experience in interacting/communicating with people (face to face, on the phone) and influencing them; experience in a customer‑facing environment preferred.
• Able to demonstrate a high level of planning and prioritising skills, to enable multiple demands to be managed effectively.
• Proficiency in using Microsoft Office Suite applications, tablets and ‘apps’; customer relationship management software and sales order management systems/documents is optional.
• Valid UK driving licence.

• Competitive salary with commission scheme.
• Company car or car allowance and fuel card.
• Comprehensive training and learning opportunities.
• Company pension.
• 25 days holiday + bank holidays.
• 4 × salary life insurance.
• Company sick pay.
• Discounts on numerous leisure, financial and retail products.
• Employee Assistance Programme.