National Account Manager

Deliver Outstanding Service. Deepen Relationships. Develop National Customers.

Are you an experienced National Account Manager who excels at delivering exceptional service and growing value within established customer relationships? Do you enjoy working closely with national fleet customers to understand their needs and develop long‑term, mutually beneficial partnerships?

For more than 95 years, bott has been a market leader in commercial vehicle conversions across Europe. We are now seeking a National Account Manager to focus on the development and servicing of our existing National Account and Super Fleet customers, ensuring a consistently high‑quality customer experience while driving sustainable growth.

This role is ideally suited to a commercially minded professional who enjoys account development, relationship management and delivering results through strong customer partnerships.

Play a Key Role in Customer Experience

As National Account Manager, you will be central to how our customers experience bott. You’ll work closely with them to understand their business, support their objectives and identify opportunities to develop and enhance the partnership.

A Collaborative, Values‑Led Culture

At bott, we place strong value on teamwork, trust and open communication. You’ll be supported by knowledgeable colleagues and work in an environment where relationships, internally and externally, genuinely matter.

• Deliver Excellent Account Management: Act as the primary point of contact for existing National Account customers, ensuring a high standard of service and responsiveness.
• Develop Customer Relationships: Build strong, long‑term relationships with key stakeholders, gaining a deep understanding of customer needs and priorities.
• Grow and Develop Accounts: Identify opportunities to develop existing accounts through value‑added solutions, increased engagement and continuous improvement.
• Account Planning & Reviews: Create and maintain structured account plans, leading regular reviews to support customer satisfaction and ongoing development.
• Internal Coordination: Work collaboratively with internal teams to ensure smooth delivery, clear communication and consistently positive customer outcomes.

• Previous experience in a National Account Manager or similar role, managing established customers within a corporate environment (automotive, LCV, fleet or related sectors desirable).
• A proven track record of performance, demonstrating successful account development, customer retention and delivery against commercial objectives.
• Strong relationship building and communication skills, with a service led and solution focused mindset.
• Commercial awareness, organisation and the ability to balance customer needs with business objectives.

• Base salary from £50,000 with OTE £70,000 plus
• Electric company vehicle
• 34 days holiday (including bank holidays), increasing with service
• Option to buy additional holiday
• Training and development opportunities
• Life assurance
• Home & tech scheme
• Cycle to work scheme
• 24/7 GP access
• Employee Assistance Programme
• Social events via our active Social Committee
• Free onsite parking

If you are a customer‑focused National Account Manager who takes pride in service delivery, relationship development and consistent performance, we would be delighted to hear from you.

Apply now and help us continue to build strong, successful national customer partnerships.

Bott Ltd is committed to equal opportunities and welcomes applications from all suitably qualified individuals. We are committed to fairness, inclusivity and respect throughout our recruitment process.