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Telesales Account Manager

Job in Birmingham, West Midlands, B1, England, UK
Listing for: Travail Employment Group
Full Time position
Listed on 2026-02-28
Job specializations:
  • Sales
    Telemarketing Sales, Sales Representative, Business Development, Inside Sales
Job Description & How to Apply Below

Telesales Account Manager

27,000 + Commission (OTE 32 - 34K), Burgess Hill outskirts, Monday to Friday 9am - 5pm, Permanent, Full time, 20 days holiday plus bank holidays, Parking, Pension

The Role

A fantastic opportunity has arisen for a Telesales Account Manager to join a long-established organisation based on the outskirts of Burgess Hill. Reporting to the Sales Manager and working within a small, friendly sales team, this is a predominantly desk-based position involving a blend of new business development and account management.

You will be responsible for making outbound calls to both new and existing clients, building strong relationships, understanding their needs and providing suitable solutions, while working towards agreed KPIs and sales targets in a supportive environment.

Responsibilities
  • Making outbound calls to prospective and existing customers
  • Building rapport and maintaining long-term client relationships
  • Identifying customer requirements and proposing appropriate solutions
  • Managing a portfolio of accounts to encourage repeat business and growth
  • Following up on warm leads and proactively sourcing new opportunities
  • Maintaining accurate records of all client interactions and updates
  • Working collaboratively with colleagues to support overall team performance
  • Meeting agreed KPIs and sales targets
  • Providing a professional and consultative service over the telephone
Requirements

To be successful as a Telesales Account Manager
, you will have a confident telephone manner, a proactive approach to outbound calling and experience working in a target-driven environment. Previous experience in telesales, telephone-based sales or account management would be highly desirable. Strong communication skills, the ability to build rapport quickly, good organisational skills and resilience in handling a high volume of calls would all be highly desirable. Due to the rural location on the outskirts of Burgess Hill, having your own transport will be essential.

This role could suit someone who has worked as a Telesales Executive, Sales Consultant or Account Manager.

Company Information

You will be joining a stable and well-established organisation with a strong reputation for maintaining long-term customer relationships. The company offers a supportive, friendly and resilient working environment, with a genuine "can do" attitude and a focus on teamwork. The business continues to grow and develop its services, providing opportunities for staff to contribute to its ongoing success.

Package
  • 27,000 + Commission (OTE 32 - 34K)
  • 20 days holiday plus bank holidays
  • Monday to Friday, 9am - 5pm
  • Permanent, full-time position
  • Parking on site
  • Company pension scheme

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.

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