Sales Support
Job in
Birmingham, West Midlands, B1, England, UK
Listed on 2026-01-27
Listing for:
Optima UK Inc Ltd
Full Time
position Listed on 2026-01-27
Job specializations:
-
Sales
Sales Administrator, Industrial Sales, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Job Title: Sales Support Administrator
Location: Birmingham
Salary: 26,000- 30,000
Hours: Full-time
- Competitive salary
- Strong internal training and development
- Opportunity to progress within a global manufacturing business
- Supportive and collaborative team environment
- Exposure to technical products and customers
- Stable, well-established organisation
A well-established manufacturing company specialising in precision engineering. The company is known for quality, innovation, and technical expertise, providing long-term career opportunities within a professional and supportive working environment.
The RoleAs a Sales Support Administrator, you will play a key role in supporting the external sales team and ensuring excellent service to customers. This role is ideal for someone with a manufacturing or engineering background who enjoys working in a fast-paced, technical environment and acting as a vital link between customers, sales, and internal departments.
Key Responsibilities- Support the external sales team with day-to-day account administration and customer enquiries
- Using SAP
- Process customer orders accurately and efficiently
- Prepare quotations and follow up with customers as required
- Liaise with internal departments including production, logistics, and customer service to ensure smooth order fulfilment
Maintain accurate customer and order records on internal systems - Respond to customer queries regarding products, lead times, and pricing
Ensure a high level of customer satisfaction through proactive communication and attention to detail
- Previous experience in a manufacturing, engineering, or industrial environment is essential
- Experience using SAP and inputting orders onto systems
- Experience in sales support, customer service, or internal sales is highly desirable
- Strong organisational skills with excellent attention to detail
- Confident communicator, both written and verbal
- Comfortable using MS Office and internal ERP/CRM systems
- A proactive team player with a professional and customer-focused approach
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