Telesales Administrator

Overview

A successful FMCG company are recruiting a Part-time Telesales Administrator in the Bartley Green area. Working in a small team you will be providing additional support across Monday - Thursday with flexibility to support on a Saturday during busy periods. A temp-to-perm role, working hours and days can be flexible. Reporting to the Sales Office Manager, you will play a key role in supporting customers, managing accounts and driving sales activity.

• Re-engaging lapsed customers and upselling products where appropriate
• Handling customer enquiries via phone, email and app
• Preparing quotations and processing sales orders
• Managing and developing existing customer accounts
• Delivering a high level of customer service and support
• Processing invoices and card payments
• Maintaining accurate records across internal systems and spreadsheets

• Previous experience in internal sales, customer service, telesales or a commercial office-based role
• Experience processing sales orders
• Confidence in upselling and cross-selling products
• Strong communication and organisational skills
• A proactive and customer-focused approach

• Working hours to be mutually agreed across Monday - Thursday with flexibility to work on Saturdays (9am-1pm) in busy periods
• Hourly rate of pay £13.50-£14.50 per hour
• Free on-site parking

If you are looking for a part-time role in Telesales Administration, please apply today.

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