Administrator, Business Administration, Sales

Location: Great Barr

Our client is a well-established UK manufacturer based in Great Barr, with over 100 years of engineering expertise and an excellent reputation within the industry. With a £5m annual turnover, a loyal and long-standing workforce, and customers worldwide, they are now looking to strengthen their team with an Administrator.
  
Salary is up to £27,500 depending on experience and benefits include:
 
33 days holiday including Bank Holidays
Clear opportunity for development and progression
Early finish at 3:30pm every 3rd Friday of the month
Free on-site car parking

Hours:

8:30am – 5:00pm, Monday to Friday

Location:

Office-based, 5 days per week    
This is a key role within the Sales department, ideal for someone who is self-motivated, proactive, and eager to develop. You will take ownership of managing and developing the CRM system to support Business Development activity and acting as a vital link between internal departments and external partners. Every day will bring variety, responsibility, and the chance to make a real impact.
  
As the Administrator, you will:
 
Work as an effective and collaborative member of the sales team, liaising closely with colleagues as well as the Production and Purchasing departments to ensure smooth order processing and delivery.
Maintain and update the company CRM system accurately, working in close liaison with the Business Development function to support sales activity and customer management.
Liaise with key suppliers to source and select products outside of the company’s own manufacturing capability, ensuring suitability and availability.
Proactively drive sales growth by identifying opportunities to increase order intake and overall sales performance, working closely with Business Development team.
Actively manage and progress customer orders through to completion, responding promptly to customer enquiries regarding order status.
Proactively communicate with customers regarding changes to delivery dates or any potential issues affecting sales orders.
Gather, monitor, and communicate relevant market intelligence and competitor activity to support sales strategy and decision-making.
Operate in accordance with established sales and technical procedures, company policies, and overall sales strategy.

As the Administrator, you will have:
 
Previous experience working within a similar position.
Experienced working within a fast-paced environment, either within manufacturing, distribution, reseller or any other similar industry.
Strong communicator with excellent telephone skills.
IT literate, with solid knowledge of MS Office (Excel & Outlook essential).

Experience with Zoho software is an advantage, however, this is not essential.
Flexible, reliable, and driven with a strong work ethic.
Positive, professional, and adaptable, with a willingness to learn and embrace change