Visual Support Manager

Overview

Visual Support Manager - Central region - Midlands / South West region

As a Visual Support Manager you will be reporting into the Head Of VM and working closely alongside the Area Manager. Within our business you will look after designated areas of stores and maintain the visual aspects of Apparel, Footwear & Accessories.

We invest in our training and development and this role will be no different. Our aim is to continue to build and create an environment where our employee can achieve, develop, and progress. You will be supported in your journey, and we will celebrate with you, every step of the way. Regular 1-2-1’s, training, and support will be available but most importantly, you will be given all the tools to help you thrive and feel empowered on your journey with us.

We also have a track record of progression, support, and training. We have a plethora of examples across our teams where people have progressed upwards or into completely new opportunities within the business. Ultimately your development is paramount to us, and we want to help support you to achieve your goals.

• Plan, organise and implement training & development of junior VM’s and in store teams.

• Collaborate with line managers to create succession strategies and planning for personnel.

• Deliver the company strategy through visual merchandising ensuring it stays true to our DNA.

• Assist the central VM function when required with all aspects of VM.

• Analytically reviewing figures to ensure the store is maximising sales and discovering areas of weakness into which can be improved.

• Driving sales through visual proposition and maintaining impeccable visual standards.

• Conduct constructive floor walks within store teams to ensure company guidelines are being achieved.

• Multi-site management will be required through daily communications with stores and the wider team.

• Compile collations of both information and photographs to ensure business guidelines are being followed and implemented throughout the area.

• Review and refresh in store layouts and window displays to ensure they are in line with the business guidelines.

• Ensure deadlines set for stores are met and set ups are executed to the required level.

We’ve been on a journey, growing significantly over the last few years. We are vibrant, engaged and performing well. Innovation is key to our business, and we have been looking at how we deliver value to our wider Retail estate.

We want to create a place for colleagues to do their best work, and you will have the opportunity to influence our decisions, help define Retail standards across the Estate and contribute to a happy and healthy working environment.

Other than an open mind and the drive to succeed, there are certain skills you’ll need to get the job done:

• A minimum of 3 years’ experience ideally within a fashion retail environment.

• A Full UK driving license.

• Strong written and verbal communication skills.

• Strong organisational skills and effective time management.

• Must be flexible in working pattern and able to change at short notice.

• Must be able to work to tight deadlines and cope with working under pressure.

• Must conduct/present yourself in a professional manner.

We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a telephone screen and then a face-to-face chat about the role, and to see if we’re a good fit for you.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.