Retail Sales assistant

Overview

Role
:
Retail Sales Assistant – POP UP STORE (6 MONTHS FTC)

Brand
: FANATICS

Location
:
Birmingham

Hours
: 40 hours available including evenings & weekends

Contract
: 6 month fixed term

Salary
: £14 per hour

Dates
:
Opens April 2026

About Us
: FANATICS is a global leader in licensed sports merchandise, trading cards, and collectibles and are opening a Pop-Up Store as the first step in their UK expansion. The Pop Up is designed to drive brand awareness after the success of their Global Flagship store opening. This role offers an exciting opportunity to manage a destination that will play an integral role in the brands success.

This is more than just a store; it's a game-changer for the collecting community. Packed with exclusive trading cards, authentic sports memorabilia, and merchandise from the world’s biggest leagues, this flagship promises to be the ultimate destination for fans and collectors alike.

• Affinity for Collectibles & Brand: A genuine interest in trading cards, collectibles, and sports memorabilia, with a strong understanding of the market and products.
• Customer Experience Champion:
  Previous experience in retail or customer services, with a proven ability to generate excitement around the brand / products capitalizing people’s curiosity and converting into brand awareness, customer loyalty and sales.
• Product knowledge: an eagerness for learning and a commitment to get to pro level as quickly as possible.
• Sales Orientation: A results-driven mindset with the motivation to meet and exceed sales targets while promoting brand awareness.
• Team Player Attitude:
  Ability to work collaboratively within a team, contributing positively to the overall store environment and helping to achieve shared goals.

• Promote Brand Awareness:
  Actively promote the Fanatics brand and its product range, sharing information about the upcoming flagship store and its exciting features.
• Customer Engagement:
  Foster a vibrant and welcoming in-store atmosphere that speaks to the heart of card collecting creating a hub for the card collecting community.
• Educate Customers:
  Inform customers about the various trading cards and collectible ranges, helping them understand product features and benefits.
• Drive Sales:
  Convert customer curiosity into sales through authentic and informative interactions.
• Product knowledge: deliver detailed and expert product knowledge around trading cards and collectibles. Possess an understanding of market trends and promote products accordingly.

If you are successfully shortlisted as a Retail Sales Assistant, we will reach out to informally discuss your experience and all the amazing things this role has to offer. If this is aligned with what you’re looking for there will be an in-person stage for those who can demonstrate they have the right blend of attitude and experience.

INDFAN