Sales Assistant

Role Overview

At Charles Tyrwhitt our purpose is to "Make it easy for men to dress well" and we can't do that without our specialist teams.

Sales Assistant – Birmingham (8 Hours)

Location:

Birmingham | Discipline:
Retail | Job type:
Replacement | Salary: £12.30 per hour | Job  | Published: about 23 hours ago.

As a Sales Assistant at CT, you will provide exceptional customer service and maximize sales and KPI targets. You will receive product and selling skill training, stay up to date with current store ranges and promotions, and collaborate with colleagues to support team and store success.

You will perform stock‑related tasks including stock and accuracy checks, replenishment, and processing deliveries. You will maintain high visual merchandising, store housekeeping, and Health & Safety standards.

Our culture is built around the 3 “BE”s: BE the BOSS, BE the CUSTOMER, BE the BEST. We seek hardworking, proactive individuals who thrive in a collaborative environment.

• Previous experience in retail or hospitality with a focus on customer service.
• High enthusiasm, drive, and motivation.
• Strong interpersonal and communication skills.
• Ability to work confidently alone while contributing positively to a team.
• Quickly building rapport with customers.
• Exceptional customer service skills.

• Excellent bonus scheme – paid quarterly when store hits targets.
• Uniform allowance refreshed every 6 months.
• Cycle‑to‑work scheme, relocation packages, and season ticket loans (London stores).
• Fun fund for parties, treats, social activities, and team‑building events.
• Professional development through the Tyrwhitt Academy and apprenticeship qualifications.

Founded by Nicholas Charles Tyrwhitt Wheeler, the brand started over three decades ago with the aim of offering quality shirts at better value. Today, Charles Tyrwhitt delivers a full wardrobe of stylish solutions, combining premium quality products with exceptional service. The global head office is in London, with stores across the UK, France, and the USA, and support teams worldwide.

We are committed to sustainable production, ethical business practices, and giving back to charity. Our mission remains to make it easy for men to dress well.