Retail Area Collector

This is a Permanent, Full time vacancy that will close in 7 days at 23:59 GMT.

• Do you want to work for a company that has been named in TheUK's Top 25 Best Large Company to work for and Charity's Top 5 Best Organisation to work for by Best Companies Ltd?
• Do you want to work for a company that passionately cares about its colleagues, stakeholders and the planet, and is the current recipient of the prestigious Charity Retailer of the Year award?
• Do you want to work for a company that is different, exciting, innovative and extremely successful within the charity retail market?
• Would you like to have some amazing benefits such as a virtual GP service, fantastic pension scheme and a starting holiday entitlement of 26 days plus bank holidays?
• Do you need a new challenge that not only helps you to develop your skills, but is integral to the community?
• Did we mention, there is no evening or Sunday working too?!
• Do you have excellent customer service skills?

We are looking for a friendly & helpful new member of the team. If you have had customer focused experience, whether in paid or voluntary roles, enjoy meeting people, and have a friendly and positive outlook, we are looking for you to assist our teams in making the shop as successful as it can be.

As a Retail Area Collector, you will be primarily responsible for the collection and delivery of goods to private houses. You will assess the donated goods for quality and assist in the shop when not required to drive. This role will involve an extensive amount of manual handling.

• A positive attitude in delivering exceptional customer service
• A full and current driving licence
• A passion for charity retailing
• Knowledge of the local area
• The ability to be adaptable and to think on your feet

• Annual Leave – Starting at 26 days plus bank holidays, with the ability to buy an extra week.
• Virtual GP Service – Phone consultations available 24 hours a day, 7 days a week, 365 days, and video consultations from 8am to 10pm, 7 days a week.
• Excellent Pension Scheme – Defined Contribution Scheme, company doubles your contributions up to 6%, and provides life assurance of 3x your normal salary.
• Company Sick Pay – Paid from the end of your probation period and increases during your employment with us.
• Discounts – All colleagues are entitled to a 25% discount of all original, full priced products sold by SATCoL.
• Wellbeing Commitment – Our colleagues are our most important asset, and we are committed to their wellbeing.

SATCoL offers many more fantastic benefits, please see attachment for details.

• Be part of a continually developing and growing company that helps fund The Salvation Army’s vital work with vulnerable people in the UK.
• Work for a company that cares for its colleagues, stakeholders, community and environment and encourages reuse and recycling through over 240 charity shops and donation centres, and a network of around 8,000 clothing banks.
• We are at the forefront of textile reuse and recycling, having raised over £80 million over the last 10 years.
• We have a strong positive culture led by values ‘Compassion, Accountability, Respect and Equality’ and a core purpose of ‘enabling mission and providing resources to help the work of The Salvation Army’. We truly CARE.
• Our roles offer independence; whether you are part of our front‑line collections team or central support, we encourage autonomy and embrace new ideas.
• We support colleagues’ workplace aspirations at all levels, promoting internal development and growth.
• Inclusivity underpins our strong team ethic, fostering collaboration.
• We offer a wide variety of opportunities with a range of exciting challenges and new experiences.

I get the opportunity to help people, whether it be a customer with a great priced quality second‑hand item, helping our volunteers get the best out of themselves, or helping The Salvation Army help people in crisis.

Working for SATCoL offers a great work/life balance, a competitive salary, great benefits, a welcoming team of like‑minded individuals and the chance to make a real difference.

Working at SATCoL is an incredibly rewarding experience. The organisation’s commitment to making a positive impact in communities, paired with the supportive and inclusive work environment, makes every day truly fulfilling.

We are an equal opportunities employer and welcome applications from all sectors. Please be aware that this advert may close sooner than the closing date in extreme circumstances.

Registered Company no. 2605817
The Salvation Army registered charity 214779 and in Scotland no. SC009359.